Fun Casino FAQ last updated on 27.01.2019
Fun Casino FAQ
The welcome bonus at Fun Casino is available for new players registering an account at the casino. However, the bonus is only available to players from certain countries, so make sure to check in the terms and conditions on whether you are eligible. The bonus currently consists of no deposit spins after the registration, bonus money for deposits and more free spins. Our overview table gives you more information of how much it currently is, but keep in mind that bonuses can change at any time and we cannot guarantee accuracy. The up-to-date bonus can be found on the website.→ Fun Casino Bonus Terms and Conditions
The withdrawal at Fun Casino is usually processed within 24 hours. However, you need to keep in mind that the casino may request verification documents before they process the first withdrawal. This verification process is part of the regulations surrounding the casino licences and aims to prevent money laundering and fraud. Be prepared to send the casino a copy of your passport/ID card and a proof of address. If you have previously used a credit card to deposit, you will also need to provide proof that the credit card is yours. This is normal practice in most reputable casinos, but it may prolong the process of your first withdrawal a little bit.
As soon as the withdrawal is processed by the casino, it will depend on the chosen payment method on how long it will take for you to receive the money in your own account. If you have chosen an instant payment method, like for example Neteller, it will only take a few minutes before the money is available in your own Neteller account, but if you have chosen a bank transfer, it can take a few days, as bank transfers can take up to 5 working days for processing. As a general rule, Fun Casino also uses the same payment method for the withdrawal, as was used for the deposit. You can find more information about the payments in our detailed review.
Fun Casino applies maximum withdrawal limits when you request to have funds paid out from your account. The withdrawal limit is €5,000 per day, which also applies to winnings from local progressive jackpot games. However, if you win a pooled network jackpot, for example from Mega Fortune or Mega Moolah, then this limit does not apply.
Fun Casino doesn't charge any fees for deposits or withdrawals. However, there may be fees applied by your payment provider. You can see applicable fees on the websites or service agreements of your payment provider or bank. More information about deposits and withdrawals can be found in our Fun Casino Review
Yes, you can play the games at Fun Casino on your mobile iOS, Windows or Android device. Supported are many modern smartphones and tablet computers, and the website uses a responsive design. However, we recommend trying out the games at the casino in demo mode before depositing money, to make sure they run smoothly, and that your device is fully supported. The Fun Casino mobile website also allows for deposits and withdrawals, and any other features that are available on regular computers. The mobile game selection currently includes around 550 mobile games, and many more get added regularly. As a general rule, make sure that you play mobile casino games only with a stable Internet connection, preferably on a wireless network and not on a 4G mobile network, as you risk game interruptions. Take a look at the website now!
No, Fun Casino does currently not offer a download software or app for mobile devices. All games are instant, and you can play them directly in the browser. The casino currently has a selection of around 700 games available, but this is constantly growing, as they add new developers. It is also possible to play around 550 of these games on mobile devices, as they are available in HTML5 and optimised for mobile use.
Some players can receive a no deposit bonus in the form of free spins after registration. You can find out whether you are eligible by visiting their website, as some players from some countries are excluded from receiving any bonuses at the casino. Visit Fun Casino and see which bonus you are eligible for.
Free spins are normally credited after you have made the corresponding deposit. You may also be eligible to receive no deposit free spins after the registration. Take a look at the Fun Casino website to see, if you are eligible for a bonus. Free spins at Fun Casino have to be played within 24 hours, if you don't use them in that time they will be removed, and you won't be able to play with them any more. Winnings from the free spins are also subject to wagering requirements, so make sure that you read the Fun Casino bonus terms.
It is not necessary to enter a bonus code when you play at Fun Casino. The bonuses are usually automatically credited to your account. In case you didn't receive it, you can contact the casino customer support. There may be a delay of a few minutes before you receive the bonus, and in some cases free spins are credited on the next day. It is best to refer to the terms and conditions of the respective promotion to find out when you will receive the bonus of free spins. Visit Fun Casino.
The casino bonuses at Fun Casino are tied to bonus terms and conditions. The welcome bonus for example is tied to wagering conditions of 50x the bonus amount, which means that you will have to wager the complete bonus 50 times before any remaining winnings can be cashed out. If you're for example receive €100 in bonus funds, you will need to wager €5000 in the games. Only once you have fulfilled the wagering requirements, the remaining money will be converted into real cash and can be withdrawn.
There are also other restrictions relating to bonuses, which include maximum bet sizes applicable when playing with bonus money and different game contributions. Currently, only slots and other games contribute 100% to the wagering, other games cannot be played with bonus money or they don't contribute. You can find the complete and up-to-date bonus wagering requirements in the bonus terms on the website.
The wagering requirements for welcome bonuses at Fun Casino are 50x the bonus amount. Once the wagering has been fulfilled, you can cash out remaining winnings. Remember, that the bonuses are also tied to other conditions, which you can find more information about in the Fun Casino Bonus Terms
Fun Casino is a brand operated by L&L Europe Ltd, a company that also operates other casino, including All British Casino and No Bonus Casino. The company has long-standing experience in the industry, and acquired several licenses, including one from the UK Gambling Commission, the Malta Gaming Authority and the Swedish Spelinspektionen. These regulators regularly audit the casino for compliance and make sure, that player protection requirements are met, and that the casino complies with the requirements. These European licenses generally have a good reputation, especially when it comes to player protection and complaints. Fun Casino is an established Casino, that has been online since 2014, and they have since built a good reputation with the players. We find, that Fun Casino is fair and trustworthy, and not a scam. You can L&L Europe Ltd check their licenses on our company profile page.
Unfortunately, not everyone is allowed to play at Fun Casino, and players from some countries are excluded from registering an account, or from receiving bonus money. As regulations regarding online gambling change all the time, we cannot guarantee that this list is up-to-date, if you are unsure about whether or not you are allowed to play at the casino, you can contact them directly.
The restricted countries are currently: Australia, Switzerland, Holland, USA, France, Estonia, Italy, Portugal, Spain, Romania, Russia, Turkey, Afghanistan, Albania, Algeria, Angola, Bulgaria, Cambodia, Czech Republic, Ecuador, Guyana, Hong Kong, Hungary, Indonesia, Iran, Iraq, Israel, Kuwait, Lao, Latvia, Mexico, Myanmar, Namibia, Nicaragua, North Korea, Pakistan, Panama, Papua New Guinea, Philippines, Singapore, South Korea, Sudan, Syria, Taiwan, Uganda, Yemen, Zimbabwe
The Fun Casino customer support can be contacted every day, 24 hours. You can send an e-mail to firstname.lastname@example.org, or speak to them in the live chat. The support department aims to answer e-mails within the hour. If you prefer speaking to someone on the phone, you can also call a Maltese landline at +356 2034 1659, but charges for international calls may apply.