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Page updated on: 16.05.2021

Online Casinos with 24/7 Support

There are many online casinos out there, and finding the right one can be tough. Aside from account currencies and payments, the customer support is also important, especially when you live in a different time-zone than where the office of the casino is located.

There are many licensed casinos that have their offices in Europe. Many of these casinos don't offer around the clock support, which means that you have to contact them at a different time, or send an email and wait for a reply. This can be a nuisance if you're located on the other side of the world.

Some players might prefer playing at a casino that offers around-the-clock customer support, and we've compiled a list with the best 24/7 support online casinos right here. These casinos offer support in English, and many other languages, but availability of other language support might be limited, and not available around the clock.

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Casinos with No Deposit or Signup bonuses

♠ Bonuses with low wagering requirements
♠ fast payment processing
♠ Games on Desktop: 1000 | Mobile: 900 ♠ USD accepted: ✗ ♠ English Website: ✓
♠ Slots, Live Casino, Jackpots, Table Games
20 No Deposit Free Spins After Registration, 1st Deposit: 100% up to €300 + 100 Free Spins
♠ payments are processed within an hour
♠ bonus terms and wagering are very good
♠ Games on Desktop: 6000 | Mobile: 5000 ♠ USD accepted: ✓ ♠ English Website: ✓
♠ Slots, Live Casino, Jackpot, Table Games
Up to €/$1000 or 5 BTC + 200 Free Spins ▼ More Details ▼
1st Deposit: 100% up to €/$200 (or 1 BTC) + 200 Free Spins
2nd deposit: 50% up to €/$200 (or 1 BTC) (bonus code WELCOME2) 3rd deposit: 25% up to €/$300 (or 1.5 BTC) (bonus code WELCOME3) 4th deposit: 25% up to €/$300 (or 1.5 BTC) (bonus code WELCOME4)
♠ Payments are usually processed within 24 hours
♠ 24/7 support
♠ Games from many developers
♠ Games on Desktop: 1200 | Mobile: 1000 ♠ USD accepted: ✓ ♠ English Website: ✓
♠ Casino, Live Casino, slots, Jackpots
(T&Cs apply)Up to €1000 + 100 free spins over 4 deposits (or other currency equivalents) ▼ More Details ▼
1st deposit: 100% up to €200 + 25 free spins
2nd deposit: 50% up to €200 + 25 free spins
3rd deposit 50% up to €300 + 25 free spins
4th deposit: 25% up to €300 + 25 free spins
♠ Bonuses with low wagering requirements
♠ many loyalty rewards
♠ Games on Desktop: 1000 | Mobile: 900 ♠ USD accepted: ✗ ♠ English Website: ✓
♠ Casino, Live Casino
100% up to €/$500 + 200 Free Spins
♠ Withdrawals are processed fast
♠ Many weekly promotions
♠ Outstanding game selection
♠ Games on Desktop: 1700 | Mobile: 1200 ♠ USD accepted: ✓ ♠ English Website: ✓
♠ Slots, Jackpot Games, Live Casino, Sportsbook
(T&Cs apply)100% up to $/€100 + Extra spins (Varies for different countries)
♠ Bonuses have low wagering requirements and good terms
♠ interesting loyalty and VIP program
♠ Games on Desktop: 1000 | Mobile: 900 ♠ USD accepted: ✗ ♠ English Website: ✓
♠ Slots, Live Casino, Jackpots slots, Table Games
100% up to €200 + 100 free spins
♠ easy access and fully responsive website
♠ payments are processed fast and reliable
♠ many interesting games
♠ Games on Desktop: 1500 | Mobile: 1000 ♠ USD accepted: ✗ ♠ English Website: ✓
♠ Casino, Live Casino
(T&Cs apply)100% bonus up to £/$/€ 123 + always 10% Cashback
♠ website is mobile optimised
♠ payments are processed fast
♠ game selection features many interesting titles
♠ Games on Desktop: 1500 | Mobile: 1000 ♠ USD accepted: ✗ ♠ English Website: ✓
♠ Casino, Live Casino
(T&Cs apply)100% up to $/€100 + always 10% Cashback
♠ Many options for sports betting
♠ established operator
♠ reliable payments
♠ Games on Desktop: 1200 | Mobile: 800 ♠ USD accepted: ✓ ♠ English Website: ✓
♠ Sports betting, Casino, Live Casino
(T&Cs apply)Sports: 1st deposit 50% up to €/$50 (Bonus code required)
Casino: 1st deposit 100% up to €/$200 + 50 Extra Spins (Bonus code required)
♠ 24/7 customer support
♠ payments are processed in a timely manner
♠ Games on Desktop: 3200 | Mobile: 2800 ♠ USD accepted: ✓ ♠ English Website: ✓
♠ Casino, Live Casino, Jackpots, Video Poker, Table Games
(T&Cs apply)up to 100 Mega spins*
♠ Payments are processed fast and reliable
♠ Interesting game selection from many providers
♠ Games on Desktop: 1500 | Mobile: 1300 ♠ USD accepted: ✗ ♠ English Website: ✓
♠ Slots, Sportsbook
♠ 24/7 customer support
♠ Withdrawals are processed fast
♠ Games on Desktop: 1200 | Mobile: 1200 ♠ USD accepted: ✓ ♠ English Website: ✓
♠ Casino, Live Casino, Jackpots, Table games
100% up to $100 + 25 free spins (Bonus Code SPIN100)
♠ Interesting welcome bonus concept
♠ Large selection of games
♠ Games on Desktop: 2800 | Mobile: 2500 ♠ USD accepted: ✓ ♠ English Website: ✓
♠ Slots, Live Casino, Jackpots, Table Games
(T&Cs apply)€/$25 Refund if you don't manage to double the first deposit of €/$25
♠ 24/7 customer support
♠ Withdrawals are processed fast
♠ Games on Desktop: 4000 | Mobile: 3800 ♠ USD accepted: ✓ ♠ English Website: ✓
♠ Casino, Live Casino, Slots, Card Games, Jackpots, Table Games
(T&Cs apply)100% up to €/$100 + 25 Extra Spins
♠ interesting bonuses and promotions
♠ established and trusted operator
♠ Games on Desktop: 2500 | Mobile: 2300 ♠ USD accepted: ✓ ♠ English Website: ✓
♠ Casino, Live Casino, Sportsbook
(T&Cs apply)Up to €400 for 4 deposits. ▼ More Details ▼
Deposit amount: €10 - €24: €10 reward
Deposit amount: €25- €49: €25 reward
Deposit amount: €50 - €99: €50 reward
Deposit amount: €100+: €100 reward
Wagering the deposit amount 20x credits the bonus to the real-money balance.
♠ Free of charge payments
♠ 24/7 Customer Support
♠ Games on Desktop: 1500 | Mobile: 1300 ♠ USD accepted: ✓ ♠ English Website: ✓
♠ Casino, Live Casino, Sportsbook
(T&Cs apply)100% up to $/€100 and other currency equivalents
♠ Withdrawals are processed within a day
♠ Regular promotions with good Conditions
♠ Huge and varied game selection
♠ Games on Desktop: 1700 | Mobile: 1400 ♠ USD accepted: ✓ ♠ English Website: ✓
♠ Casino, Live Casino, Sportsbook, Poker
(T&Cs apply)100% up to €100 + 100 spins on Book of Dead over 10 days
♠ 20% Cashback always for every player
♠ 24/7 support
♠ large game selection from many providers
♠ Games on Desktop: 2500 | Mobile: 2000 ♠ USD accepted: ✓ ♠ English Website: ✓
♠ Slots, Live Casino, Table Games, Jackpots
no welcome bonus, but 20% Cashback on all losses
♠ Fast withdrawal processing
♠ Many regular promotions
♠ Games on Desktop: 1800 | Mobile: 1600 ♠ USD accepted: ✓ ♠ English Website: ✓
♠ Slots, Jackpot games, Table games, Live Casino
(T&Cs apply)100% up to €100 + 1 Relic upon registration + 100 spins on Book of Dead over 10 days
♠ 24/7 Support
♠ Weekly Reel Races and other promotions
♠ Mobile casino app
♠ Games on Desktop: 2000 | Mobile: 1500 ♠ USD accepted: ✗ ♠ English Website: ✓
♠ Casino, Live Casino, Slots, Jackpots, Table Games, Slingo, Megaways, Video Poker
(T&Cs apply)100% up to €/$100 + 100 free spins on Book of Dead (bonus varies for different countries)
♠ 10% Cashback on all lost deposits
♠ Withdrawals are processed fast
♠ 24/7 Customer Support
♠ Games on Desktop: 1500 | Mobile: 1000 ♠ USD accepted: ✗ ♠ English Website: ✓
♠ Casino, Live Casino
(T&Cs apply)no welcome bonus available, 10% lifetime Cashback instead
♠ plenty casino bonuses and promotions
♠ 24/7 support
♠ varied game selection from many developers
♠ Games on Desktop: 2800 | Mobile: 2000 ♠ USD accepted: ✓ ♠ English Website: ✓
♠ Slots, Live Casino, Table Games, Jackpots
100% up to €/$100 + 100 Extra Spins (Bonus code EU100)
♠ Withdrawals are processed within a day
♠ Regular promotions
♠ Wheel of Rizk loyalty rewards
♠ Games on Desktop: 1700 | Mobile: 1400 ♠ USD accepted: ✓ ♠ English Website: ✓
♠ Casino Slots, Live Casino, Jackpots, Sportsbook
(T&Cs apply)100% up to $100 + 50 free spins*
♠ payments are processed fast
♠ fair wagering requirements and bonus terms
♠ Games on Desktop: 500 | Mobile: 200 ♠ USD accepted: ✓ ♠ English Website: ✓
♠ Casino, Live Casino, Sportsbook, Poker
(T&Cs apply)Stake €100 and get €100*
♠ huge game selection
♠ fast payments
♠ Games on Desktop: 3000 | Mobile: 2500 ♠ USD accepted: ✗ ♠ English Website: ✓
♠ Casino, Live Casino
(T&Cs apply)100% up to €500 (other currency equivalents)
♠ Payments are processed within 24 hours
♠ 24/7 Support
♠ Focus on Crypto Currencies
♠ Games on Desktop: 1000 | Mobile: 800 ♠ USD accepted: ✗ ♠ English Website: ✓
♠ Casino, Live Casino
up to 4BTC over 4 deposits + 150 Free Spins ▼ More Details ▼
1. Deposit: 150% up to 1 BTC or 10BCH/ETH or 50LTC +150 Extra Spins
2nd, 3rd and 4th deposit: 50% up to 1 BTC or 10BCH/ETH or 50LTC or 2 Mio DOGE
♠ huge selection of casino games
♠ 24/7 customer support
♠ Games on Desktop: 6000 | Mobile: 5000 ♠ USD accepted: ✓ ♠ English Website: ✓
♠ Slots, Jackpots, Table Games, Live Casino
(T&Cs apply)Up to $700 over 3 deposits + 150 extra spins ▼ More Details ▼
1st deposit: 100% up to $225 + 150 extra spins
2nd deposit: 75% up to $225
3rd deposit: 100% up to $300

*Bonus T&Cs apply! Accuracy not gueranteed, terms can change any time.

Live chat, phone, social media or email

Most online casinos offer a live chat support these days, which you can use on desktop, laptop and mobile devices. You can also send an email directly to the casino or use a provided contact form.

Some casinos also offer dedicated phone lines, some even for specific countries. Offering a phone hotline is a good option to give users an even better experience if they can speak to a support representative directly, as not everyone feels comfortable to use a chat.

Telephone hotlines are often freephone numbers, where the casino carries the cost for their players, but some have land-line numbers where local fees apply. Casinos with premium hotlines are rare these days, as it seems greedy from a casino to charge their players extra for support. This practice is not very common anymore.

Availability of phone support may not be around the clock though, especially in some specific languages other than English, so take a look at the casino's customer support options to find out more.

Many online casino also have a social media presence these days, giving you updates on current special promotions or new games. You can also contact the casino through social media channels, although we don't recommend it as the safest channel. Speaking through the live chat is recommended.

Importance of good customer support in online casinos

A serious casino will not underestimate the importance of good customer support! That said, it's not only the quality of support but also availability and contacting options.

Players can speak to an agent when problems arise with games, bonuses or payments, or when they have a general question about the casino, bonus terms or payment terms. It will put players at ease knowing that they can speak to someone when they need to is important to build player loyalty and trust.

FAQ

The support times at online casinos vary, and each operator has their own availability. Check the casino page for support times, or take a look at this article, to find casinos that offer 24/7 support in English.

Most online casinos offer support in English and other languages, usually the language that the website is also available in. However, support in other languages might not be available around the clock.

It's important that a serious online casino offers customer support around the clock, not just to be able to assist their players in a timely manner, but it also helps to build trust with players and underline the emphasis that the casino puts on their player's happiness.

The availability of 24 hour support at online casinos is important for players who don't live in the time-zone of the casino's premises. Even though most casinos offer support until late at night, it might not be the prime-time of some players, so offering everyone the option to contact support any time is definitely part of the service of a good online casino.

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CasinoDaemon is an affiliate website, and we receive a monetary commission for player referrals. We do our best keep information on here updated, and we only recommend licensed operators, that we test thoroughly. However, we cannot guarantee accuracy of all provided information.

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