Online Casinos with 24/7 Support
There are so many online casinos out there that it's difficult to find the perfect one. Aside from account currencies and payments, the customer support is also important. It's especially important when you live in a different time-zone than where the casino's support office is located.
There are many licensed casinos that have their offices in Europe. Many of these casinos don't offer around the clock support, which means that you have to contact them at a different time. Alternatively, you can send an email and wait for a reply. This can be a nuisance if you're located on the other side of the world.
Some players might prefer playing at a casino that offers around-the-clock customer support. We've compiled a list with the best 24/7 support casinos right here. These casinos offer support in English, and many other languages. Availability of other language support might be limited, and not available around the clock.
Top casinos with support around the clock in 2024
This page shows you some of the best online casinos with 24h support, every day of the week. You can contact the support whenever you want in the live chat or phone if they also offer phone support.
Each of these casinos is licensed by at least one gambling regulator, and they have a good reputation with their players too. So, rest assured you're in good hands then playing casino games for real money at one of these casinos.
Our casino reviews give you more details about the payment terms, support, bonuses and everything else of importance. You can also check the operator's licenses.
♠ Fantastic bonus with low wagering ♠ very large game variety ♠ Games on Desktop: 4350 | Mobile: 4350 ♠ USD accepted: ✗ ♠ English Website: ✓ ♠ Slots, Jackpot games, Table games, Live casino |
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100% up to €300 + 100 Free Spins ▼ More Details ▼ Valid on first deposit. Bonus must be wagered 35x. Free spins: 10 per day over 10 days.18+ | Please play responsibly | Operator's T&C apply. |
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♠ Bonuses with low wagering requirements ♠ many loyalty rewards ♠ Games on Desktop: 4350 | Mobile: 4350 ♠ USD accepted: ✗ ♠ English Website: ✓ ♠ Casino, Live Casino |
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100% up to €500 + 200 Free Spins ▼ More Details ▼ Valid on first deposit. Bonus wagering: 35x. Free spins: 25/day over 8 days.18+ | Please play responsibly | Operator's T&C apply. |
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♠ payments are processed within an hour ♠ bonus terms and wagering are very good ♠ Games on Desktop: 6000 | Mobile: 5000 ♠ USD accepted: ✓ ♠ English Website: ✓ ♠ Slots, Live Casino, Jackpot, Table Games |
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up to €/$2,500 bonus over 4 deposits + 250 Free Spins ▼ More Details ▼ 1st deposit: 100% up to €/$500 + 100 free spins 2nd deposit: 50% up to €/$500 + 50 free spins (Code WELCOME2) 3rd deposit: 25% up to €/$1000 (Code WELCOME3) 4th deposit: 75% up to €/$500 + 100 free spins (Code WELCOME4) 18+. New customers. Min deposit €/$10, 30x bonus wagering. Max bet €/$10, no max win. T&Cs apply.18+ | Please play responsibly | Operator's T&C apply. |
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♠ Bonuses with low wagering requirements ♠ fast payment processing ♠ Games on Desktop: 4350 | Mobile: 4350 ♠ USD accepted: ✗ ♠ English Website: ✓ ♠ Slots, Live Casino, Jackpots, Table Games |
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100% up to €300 + 100 Free Spins ▼ More Details ▼ Valid on first deposit. Bonus wagering 35x. Free spins: 10/day over 10 days.18+ | Please play responsibly | Operator's T&C apply. |
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♠ Withdrawals are processed fast ♠ Many weekly promotions ♠ Outstanding game selection ♠ Games on Desktop: 2500 | Mobile: 2000 ♠ USD accepted: ✓ ♠ English Website: ✓ ♠ Slots, Jackpot Games, Live Casino, Sportsbook |
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(T&Cs apply)100% up to $/€100 + 200 Extra spins casino bonus (Varies for different countries) or 2x €10 Free Sports Bets + 100 Extra spins casino bonus or 100% up to $/€100 live casino bonus ▼ More Details ▼ 18+. New players only. Valid on 1st deposit. Only one Welcome bonus from either Casino, Sports or LIVE Casino can be claimed on deposit AND wager. Deposit bonuses differ per offer and are a 100% match bonus up to €100. Minimum deposit matched: €20. Free Spin winnings are bonus money. Deposit and bonus money subject to wagering requirements. Bonus validity differs per offer. Play responsibly. gamblingtherapy.org. Full T&Cs apply.18+ | Please play responsibly | Operator's T&C apply. |
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♠ interesting bonuses and promotions ♠ established and trusted operator ♠ Games on Desktop: 3500 | Mobile: 3300 ♠ USD accepted: ✓ ♠ English Website: ✓ ♠ Casino, Live Casino, Sportsbook, Bingo Rooms |
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(T&Cs apply)Up to €400 for 4 deposits. ▼ More Details ▼ Deposit amount: €10 - €24: €10 reward Deposit amount: €25- €49: €25 reward Deposit amount: €50 - €99: €50 reward Deposit amount: €100+: €100 reward Wagering the deposit amount 20x credits the bonus to the real-money balance. 18+. T&Cs apply. Play Responsibly. LeoSafePlay.com 18+ | Please play responsibly | Operator's T&C apply. |
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♠ Payments are usually processed within 24 hours ♠ 24/7 support ♠ Games from many developers ♠ Games on Desktop: 1200 | Mobile: 1000 ♠ USD accepted: ✓ ♠ English Website: ✓ ♠ Casino, Live Casino, slots, Jackpots |
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(T&Cs apply)Up to €1000 + 100 free spins over 4 deposits (or other currency equivalents) ▼ More Details ▼ 1st deposit: 100% up to €200 + 25 free spins 2nd deposit: 50% up to €200 + 25 free spins 3rd deposit 50% up to €300 + 25 free spins 4th deposit: 25% up to €300 + 25 free spins 18+ | Please play responsibly | Operator's T&C apply. |
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♠ Bonuses have low wagering requirements and good terms ♠ interesting loyalty and VIP program ♠ Games on Desktop: 4350 | Mobile: 4350 ♠ USD accepted: ✗ ♠ English Website: ✓ ♠ Slots, Live Casino, Jackpots slots, Table Games |
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100% up to €200 + 100 free spins ▼ More Details ▼ *New Players only, 18+, Valid on first deposit, Bonus wagering 35x, Free spins are credited 10 spins/day over 10 days. T&Cs apply18+ | Please play responsibly | Operator's T&C apply. |
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♠ easy access and fully responsive website ♠ payments are processed fast and reliable ♠ many interesting games ♠ Games on Desktop: 2000 | Mobile: 1800 ♠ USD accepted: ✗ ♠ English Website: ✓ ♠ Casino, Live Casino |
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(T&Cs apply)100% bonus up to £/$/€ 123 ▼ More Details ▼ *New Players only, 18+, Min. deposit: €/$10, Wagering 50x Bonus, Max bet with Bonus €/$5, Skrill/Neteller excluded, no max cash out on deposit offers, T&Cs apply18+ | Please play responsibly | Operator's T&C apply. |
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♠ Free deposits and withdrawals ♠ 24/7 customer support ♠ Games on Desktop: 2000 | Mobile: 2000 ♠ USD accepted: ✓ ♠ English Website: ✓ ♠ Casino, Live Casino, Slots, Jackpots |
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(T&Cs apply)Up to €/$1,200 + 260 bonus spins over 4 deposits ▼ More Details ▼ 1. deposit: 100% up to €/$300 + 50 bonus spins 2. deposit: 100% up to €/$300 + 60 bonus spins 3. deposit: 100% up to €/$300 + 70 bonus spins 4. deposit: 100% up to €/$300 + 80 bonus spins18+ | Please play responsibly | Operator's T&C apply. |
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*Bonus T&Cs apply! Accuracy not guaranteed, terms can change any time.
Table of contents:
Live chat, phone, social media or email
Most online casinos offer a live chat support these days, which you can use on desktop, laptop and mobile devices. You can also send an email directly to the casino or use a provided contact form.
Some casinos also offer dedicated phone lines, some even for specific countries. Offering a phone hotline is a good option to give users an even better experience. Speaking to a support representative directly is good for some, as not everyone feels comfortable using the chat.
Telephone hotlines are often freephone numbers, where the casino carries the cost for their players. Some have land-line numbers where local fees apply. Casinos with premium hotlines are rare these days. It seems greedy from a casino operator to charge their players extra for support. Especially since phone services can be offered through internet messengers for free. It's not very common anymore to find casinos with premium hotlines.
Availability of phone support may not be around the clock though, especially with languages other than English. Take a look at the casino's customer support options to find out more.
Many online casino also have a social media presence these days, giving you updates on current special promotions or new games. You can also contact the casino through social media channels, although we don't recommend it as the safest channel. Speaking through the live chat is recommended.
Importance of good customer support at online casinos
That said, it's not only the quality of support but also availability and contacting options.
Players can speak to an agent when problems arise with:
- Games
- Game rules
- Game malfunctions
- Bonus offers
- Bonus terms
- Payments
- Delayed payments
- Withdrawal options
- Help with KYC
It will put players at ease knowing that they can speak to someone when they need to is important to build player loyalty and trust.
Customer support in many languages
Most online casino operators don't offer their casino in just one language. Many expanded their reach to players from multiple countries by translating their pages. You can often find casinos in:
- English
- Spanish
- Russian
- Finnish
- Norwegian
- Swedish
The support departments also cater to speakers of different languages. You can usually find support speakers in your language, if the casino offers their website also in that language.
However, even if the support is available around the clock, this may only be true for English support. Support agents speaking other languages may not be available around the clock. Make sure you check availability of the support.
If they are not available you can either send them an email, or ask your question in English.
FAQ for 24/7 support casinos
The support times at online casinos vary, and each operator has their own availability. Check the casino page for support times, or take a look at this article, to find casinos that offer 24/7 support in English.
Most online casinos offer support in English and other languages, usually the language that the website is also available in. However, support in other languages might not be available around the clock.
It's important that a serious online casino offers customer support around the clock. They can assist their players in a timely manner, and it also helps to build trust with players. It will underline the emphasis that the casino puts on their player's happiness.
The availability of 24 hour support at online casinos is important for players who don't live in the time-zone of the casino's premises. Even though most casinos offer support until late at night, it might not be the prime-time of some players. Offering everyone the option to contact support any time is definitely part of the service of a good online casino.
Whether or not you may want to consider playing at a casino with 24h support depends on a couple of factors. First, your location is important. Casino operators based in Europe usually offer support during the day, or until midnight USDT. So, if you happen to live in a country outside of Europe's time zones you may not be able to easily contact the support when you have a question.
It's also important when you prefer to play the games. Some users prefer playing in the afternoon or evening, others in the morning. If you find that the support isn't online when you are playing, your only option is to send an email. If you'd rather not wait for an answer you can use the live chat for a more immediate point of contact. In this case you may want to consider playing at a casino that provides customer support around the clock.