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Page updated on: 11.07.2021

Online Casinos with 24/7 Support

Many online casinos out there make it difficult to find the perfect one. Aside from account currencies and payments, the customer support is also important, especially when you live in a different time-zone than where the office of the casino is located.

Phone support

There are many licensed casinos that have their offices in Europe. Many of these casinos don't offer around the clock support, which means that you have to contact them at a different time, or send an email and wait for a reply. This can be a nuisance if you're located on the other side of the world.

Some players might prefer playing at a casino that offers around-the-clock customer support, and we've compiled a list with the best 24/7 support online casinos right here. These casinos offer support in English, and many other languages, but availability of other language support might be limited, and not available around the clock.

Top online casinos with 24h support in 2021

This page shows you some of the best online casinos with 24h support, every day of the week. You can contact the support whenever you want in the live chat or phone if they also offer phone support.

Each of these casinos is licensed by at least one gambling regulator, and they have a good reputation with their players too. So, rest assured you're in good hands then playing casino games for real money at one of these casinos.

Our casino reviews give you more details about the payment terms, support, bonuses and everything else of importance about the casino and the operator. You can also check their licenses.

♠ Bonuses with low wagering requirements
♠ fast payment processing
♠ Games on Desktop: 1000 | Mobile: 900 ♠ USD accepted: ✗ ♠ English Website: ✓
♠ Slots, Live Casino, Jackpots, Table Games
20 No Deposit Free Spins After Registration, 1st Deposit: 100% up to €300 + 100 Free Spins
♠ payments are processed within an hour
♠ bonus terms and wagering are very good
♠ Games on Desktop: 6000 | Mobile: 5000 ♠ USD accepted: ✓ ♠ English Website: ✓
♠ Slots, Live Casino, Jackpot, Table Games
Up to €/$1000 or 5 BTC + 200 Free Spins ▼ More Details ▼
1st Deposit: 100% up to €/$200 (or 1 BTC) + 200 Free Spins
2nd deposit: 50% up to €/$200 (or 1 BTC) (bonus code WELCOME2) 3rd deposit: 25% up to €/$300 (or 1.5 BTC) (bonus code WELCOME3) 4th deposit: 25% up to €/$300 (or 1.5 BTC) (bonus code WELCOME4)
♠ Payments are usually processed within 24 hours
♠ 24/7 support
♠ Games from many developers
♠ Games on Desktop: 1200 | Mobile: 1000 ♠ USD accepted: ✓ ♠ English Website: ✓
♠ Casino, Live Casino, slots, Jackpots
(T&Cs apply)Up to €1000 + 100 free spins over 4 deposits (or other currency equivalents) ▼ More Details ▼
1st deposit: 100% up to €200 + 25 free spins
2nd deposit: 50% up to €200 + 25 free spins
3rd deposit 50% up to €300 + 25 free spins
4th deposit: 25% up to €300 + 25 free spins
♠ Bonuses with low wagering requirements
♠ many loyalty rewards
♠ Games on Desktop: 1000 | Mobile: 900 ♠ USD accepted: ✗ ♠ English Website: ✓
♠ Casino, Live Casino
100% up to €/$500 + 200 Free Spins
♠ interesting bonuses and promotions
♠ established and trusted operator
♠ Games on Desktop: 2500 | Mobile: 2300 ♠ USD accepted: ✓ ♠ English Website: ✓
♠ Casino, Live Casino, Sportsbook
(T&Cs apply)Up to €400 for 4 deposits. ▼ More Details ▼
Deposit amount: €10 - €24: €10 reward
Deposit amount: €25- €49: €25 reward
Deposit amount: €50 - €99: €50 reward
Deposit amount: €100+: €100 reward
Wagering the deposit amount 20x credits the bonus to the real-money balance.
♠ Bonuses have low wagering requirements and good terms
♠ interesting loyalty and VIP program
♠ Games on Desktop: 1000 | Mobile: 900 ♠ USD accepted: ✗ ♠ English Website: ✓
♠ Slots, Live Casino, Jackpots slots, Table Games
100% up to €200 + 100 free spins
♠ easy access and fully responsive website
♠ payments are processed fast and reliable
♠ many interesting games
♠ Games on Desktop: 1500 | Mobile: 1000 ♠ USD accepted: ✗ ♠ English Website: ✓
♠ Casino, Live Casino
(T&Cs apply)100% bonus up to £/$/€ 123 + always 10% Cashback
♠ website is mobile optimised
♠ payments are processed fast
♠ game selection features many interesting titles
♠ Games on Desktop: 1500 | Mobile: 1000 ♠ USD accepted: ✗ ♠ English Website: ✓
♠ Casino, Live Casino
(T&Cs apply)100% up to $/€100 + always 10% Cashback
♠ 24/7 customer support
♠ payments are processed in a timely manner
♠ Games on Desktop: 3200 | Mobile: 2800 ♠ USD accepted: ✓ ♠ English Website: ✓
♠ Casino, Live Casino, Jackpots, Video Poker, Table Games
(T&Cs apply)up to 100 Mega spins*
♠ Free deposits and withdrawals
♠ 24/7 customer support
♠ Games on Desktop: 2000 | Mobile: 2000 ♠ USD accepted: ✓ ♠ English Website: ✓
♠ Casino, Live Casino, Slots, Jackpots
(T&Cs apply)Up to €/$1,200 + 260 bonus spins over 4 deposits ▼ More Details ▼
1. deposit: 100% up to €/$300 + 50 bonus spins
2. deposit: 100% up to €/$300 + 60 bonus spins
3. deposit: 100% up to €/$300 + 70 bonus spins
4. deposit: 100% up to €/$300 + 80 bonus spins
♠ 24/7 Customer support
♠ Fast withdrawals within a day
♠ Games on Desktop: 4200 | Mobile: 4000 ♠ USD accepted: ✓ ♠ English Website: ✓
♠ Slots, casino, Live casino
No Deposit Bonus: 70 Free Spins, 1st Deposit: 100% up to €/$1,000
♠ Free deposits and withdrawals
♠ huge selection of game providers
♠ Games on Desktop: 2000 | Mobile: 2000 ♠ USD accepted: ✓ ♠ English Website: ✓
♠ Casino, Live Casino, Slots, Jackpots
(T&Cs apply)Up to €/$1,100 + 375 bonus spins over 4 deposits ▼ More Details ▼
1. deposit: 200% up to €/$200 + 100 bonus spins
2. deposit: 50% up to €/$200 + 50 bonus spins
3. deposit: 75% up to €/$200 + 75 bonus spins
4. deposit: 125% up to €/$500 + 150 bonus spins
♠ Payments are processed fast and reliable
♠ Interesting game selection from many providers
♠ Games on Desktop: 1500 | Mobile: 1300 ♠ USD accepted: ✗ ♠ English Website: ✓
♠ Slots, Sportsbook
♠ Many options for sports betting
♠ established operator
♠ reliable payments
♠ Games on Desktop: 1200 | Mobile: 800 ♠ USD accepted: ✓ ♠ English Website: ✓
♠ Sports betting, Casino, Live Casino
(T&Cs apply)Sports: 1st deposit 50% up to €/$50 (Bonus code required)
Casino: 1st deposit 100% up to €/$200 + 50 Extra Spins (Bonus code required)
♠ Customer support 24/7
♠ Free deposits and withdrawals
♠ Games on Desktop: 2000 | Mobile: 2000 ♠ USD accepted: ✓ ♠ English Website: ✓
♠ Casino, Live Casino, Slots, Jackpots
(T&Cs apply)Up to €/$1,000 + 100 Bonus Spins over 3 deposits ▼ More Details ▼
1st deposit: 100% up to €/$400 + 50 bonus spins
2nd deposit: 125% up to €/$200 + 20 spins
3rd deposit: 200% up to €/$400 + 30 bonus spins
♠ Withdrawals are processed fast
♠ Many weekly promotions
♠ Outstanding game selection
♠ Games on Desktop: 1700 | Mobile: 1200 ♠ USD accepted: ✓ ♠ English Website: ✓
♠ Slots, Jackpot Games, Live Casino, Sportsbook
(T&Cs apply)100% up to $/€100 + Extra spins (Varies for different countries)
♠ Interesting welcome bonus concept
♠ Large selection of games
♠ Games on Desktop: 2800 | Mobile: 2500 ♠ USD accepted: ✓ ♠ English Website: ✓
♠ Slots, Live Casino, Jackpots, Table Games
(T&Cs apply)€/$25 Refund if you don't manage to double the first deposit of €/$25
♠ 24/7 customer support
♠ Withdrawals are processed fast
♠ Games on Desktop: 4000 | Mobile: 3800 ♠ USD accepted: ✓ ♠ English Website: ✓
♠ Casino, Live Casino, Slots, Card Games, Jackpots, Table Games
(T&Cs apply)100% up to €/$100 + 25 Extra Spins
♠ 24/7 customer support
♠ Withdrawals are processed fast
♠ Games on Desktop: 1200 | Mobile: 1200 ♠ USD accepted: ✓ ♠ English Website: ✓
♠ Casino, Live Casino, Jackpots, Table games
100% up to $100 + 25 free spins (Bonus Code SPIN100)
♠ Fast withdrawal processing
♠ Many regular promotions
♠ Games on Desktop: 1800 | Mobile: 1600 ♠ USD accepted: ✓ ♠ English Website: ✓
♠ Slots, Jackpot games, Table games, Live Casino
♠ plenty casino bonuses and promotions
♠ 24/7 support
♠ varied game selection from many developers
♠ Games on Desktop: 2800 | Mobile: 2000 ♠ USD accepted: ✓ ♠ English Website: ✓
♠ Slots, Live Casino, Table Games, Jackpots
100% up to €/$100 + 100 Extra Spins (Bonus code EU100)
♠ 10% Cashback on all lost deposits
♠ Withdrawals are processed fast
♠ 24/7 Customer Support
♠ Games on Desktop: 1500 | Mobile: 1000 ♠ USD accepted: ✗ ♠ English Website: ✓
♠ Casino, Live Casino
(T&Cs apply)no welcome bonus available, 10% lifetime Cashback instead
♠ Withdrawals are processed within a day
♠ Regular promotions with good Conditions
♠ Huge and varied game selection
♠ Games on Desktop: 1700 | Mobile: 1400 ♠ USD accepted: ✓ ♠ English Website: ✓
♠ Casino, Live Casino, Sportsbook, Poker
(T&Cs apply)100% up to €100 + 100 spins on Book of Dead over 10 days
♠ 20% Cashback always for every player
♠ 24/7 support
♠ large game selection from many providers
♠ Games on Desktop: 2500 | Mobile: 2000 ♠ USD accepted: ✓ ♠ English Website: ✓
♠ Slots, Live Casino, Table Games, Jackpots
no welcome bonus, but 20% Cashback on all losses
♠ Withdrawals are processed within a day
♠ Regular promotions
♠ Wheel of Rizk loyalty rewards
♠ Games on Desktop: 1700 | Mobile: 1400 ♠ USD accepted: ✓ ♠ English Website: ✓
♠ Casino Slots, Live Casino, Jackpots, Sportsbook
(T&Cs apply)100% up to $100 + 50 free spins*
♠ Free of charge payments
♠ 24/7 Customer Support
♠ Games on Desktop: 1500 | Mobile: 1300 ♠ USD accepted: ✓ ♠ English Website: ✓
♠ Casino, Live Casino, Sportsbook
(T&Cs apply)100% up to $/€100 and other currency equivalents
♠ 24/7 Support
♠ Weekly Reel Races and other promotions
♠ Mobile casino app
♠ Games on Desktop: 2000 | Mobile: 1500 ♠ USD accepted: ✗ ♠ English Website: ✓
♠ Casino, Live Casino, Slots, Jackpots, Table Games, Slingo, Megaways, Video Poker
(T&Cs apply)100% up to €/$100 + 100 free spins on Book of Dead (bonus varies for different countries)
♠ huge game selection
♠ fast payments
♠ Games on Desktop: 3000 | Mobile: 2500 ♠ USD accepted: ✗ ♠ English Website: ✓
♠ Casino, Live Casino
(T&Cs apply)100% up to €500 (other currency equivalents)
♠ Payments are processed within 24 hours
♠ 24/7 Support
♠ Focus on Crypto Currencies
♠ Games on Desktop: 1000 | Mobile: 800 ♠ USD accepted: ✗ ♠ English Website: ✓
♠ Casino, Live Casino
up to 4BTC over 4 deposits + 150 Free Spins ▼ More Details ▼
1. Deposit: 150% up to 1 BTC or 10BCH/ETH or 50LTC +150 Extra Spins
2nd, 3rd and 4th deposit: 50% up to 1 BTC or 10BCH/ETH or 50LTC or 2 Mio DOGE
♠ huge selection of casino games
♠ 24/7 customer support
♠ Games on Desktop: 6000 | Mobile: 5000 ♠ USD accepted: ✓ ♠ English Website: ✓
♠ Slots, Jackpots, Table Games, Live Casino
(T&Cs apply)Up to $700 over 3 deposits + 150 extra spins ▼ More Details ▼
1st deposit: 100% up to $225 + 150 extra spins
2nd deposit: 75% up to $225
3rd deposit: 100% up to $300

*Bonus T&Cs apply! Accuracy not guaranteed, terms can change any time.

Live chat, phone, social media or email

Most online casinos offer a live chat support these days, which you can use on desktop, laptop and mobile devices. You can also send an email directly to the casino or use a provided contact form.

Some casinos also offer dedicated phone lines, some even for specific countries. Offering a phone hotline is a good option to give users an even better experience if they can speak to a support representative directly, as not everyone feels comfortable to use a chat.

Soporte al cliente

Telephone hotlines are often freephone numbers, where the casino carries the cost for their players, but some have land-line numbers where local fees apply. Casinos with premium hotlines are rare these days, as it seems greedy from a casino operator to charge their players extra for support, especially since phone services can be offered through internet messengers for free. It's not very common anymore to find casinos with premium hotlines.

Availability of phone support may not be around the clock though, especially in some specific languages other than English, so take a look at the casino's customer support options to find out more.

Many online casino also have a social media presence these days, giving you updates on current special promotions or new games. You can also contact the casino through social media channels, although we don't recommend it as the safest channel. Speaking through the live chat is recommended.

Importance of good customer support in online casinos

A serious casino will not underestimate the importance of good customer support! That said, it's not only the quality of support but also availability and contacting options.

Players can speak to an agent when problems arise with games, bonuses or payments, or when they have a general question about the casino, bonus terms or payment terms. It will put players at ease knowing that they can speak to someone when they need to is important to build player loyalty and trust.

Customer support in many languages

Most online casino operators don't offer their casino in just one language. Many expanded their reach to players from multiple countries by translating their pages. You can often find casinos in English, Spanish, Russian, Finnish, Norwegian, Swedish and more.

The support departments also cater to speakers of different languages, and you can usually find support speakers in your language, if the casino offers their website also in that language. However, even if the support is available around the clock, this may only be true for English support. Support agents speaking other languages may not be available around the clock, so make sure you check availability of the support.

If they are not available you can either send them an email, or ask your question in English.

FAQ for 24/7 support casinos

The support times at online casinos vary, and each operator has their own availability. Check the casino page for support times, or take a look at this article, to find casinos that offer 24/7 support in English.

Most online casinos offer support in English and other languages, usually the language that the website is also available in. However, support in other languages might not be available around the clock.

It's important that a serious online casino offers customer support around the clock, not just to be able to assist their players in a timely manner, but it also helps to build trust with players and underline the emphasis that the casino puts on their player's happiness.

The availability of 24 hour support at online casinos is important for players who don't live in the time-zone of the casino's premises. Even though most casinos offer support until late at night, it might not be the prime-time of some players, so offering everyone the option to contact support any time is definitely part of the service of a good online casino.

Whether or not you may want to consider playing at a casino with 24h support depends on a couple of factors. First, your location is important. Casino operators based in Europe usually offer support during the day, or until midnight USDT. So, if you happen to live in a country outside of Europe's time zones you may not be able to easily contact the support when you have a question.

It's also important when you prefer to play the games. Some users prefer playing in the afternoon or evening, others in the morning. If you find that the support isn't online when you are playing, your only option is to send an email. But if you'd rather not wait for an answer and prefer the live chat to give you a more immediate point of contact, then you may want to consider playing at a casino that provides customer support around the clock.

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