Page updated on: 15.06.2020

Malta Gaming Authority - Online Casino Regulator

The Malta Gaming Authority is one of the European regulators that licenses online casinos. There are many laws and regulations concerning the operation of an online casino or supplying casino software, and there are different types of licences available for different products.

The MGA ↱ was formally known as the Lotteries and Gaming Authority (LGA), which was established in 2001. They regulate land-based casinos, sports betting, fantasy sports, lottery type games and online gaming services, including B2B (Business-to-Business) and B2C (Business-to-Customer) services.

Although the regulator is not as strict as the UK Gambling Commission, they do have much stricter laws than for example Curacao egaming. Not every company can obtain a licence from Malta, there are regulations and requirements that need to be met before a license is granted. Operators who don't comply with regulations or fail to provide a safe gaming environment for their players, including paying out legitimate winnings, will have their licences revoked.

Casinos licensed by the Malta Gaming Authority (MGA)

Casinos that are licensed by the MGA are listed here. You can find detailed review for each casino, covering payments, bonuses and terms in detail.

Name Highlights Rating Links
Caxino ✓ Bonuses have low wagering requirements and good terms
✓ interesting loyalty and VIP program
✓ 1000 games on desktop and 900 on mobile
✓ Game Types: Casino, Live Casino
Visit
Casoola ✓ Bank ID for players from Finland
✓ Withdrawals are processed within 24 hours
✓ Bonus wagering requirements are fair
✓ huge game selection
✓ 1300 games on desktop and 800 on mobile
✓ Game Types: Casino, Live Casino
Visit
Review
Kassu ✓ responsive website for mobile casino
✓ payments are processed fast and reliable
✓ bonus terms and wagering are fair
✓ 1300 games on desktop and 800 on mobile
✓ Game Types: Casino, Live Casino
Visit
Review
Casino Planet ✓ Pay N Play for players from Finland
✓ Established operator with good reputation
✓ Live-Casino promotions available
✓ 1300 games on desktop and 800 on mobile
✓ Game Types: Casino, Live Casino
Visit
Review
King Billy ✓ website is optimised for mobile play
✓ payments are processed within an hour
✓ bonus terms and wagering are very good
✓ 3500 games on desktop and 2500 on mobile
✓ Game Types: Casino, Live Casino
Visit
Review
Wildz ✓ Bonuses with low wagering requirements
✓ many loyalty rewards
✓ 1000 games on desktop and 900 on mobile
✓ Game Types: Casino, Live Casino
Visit
Review
Fun Casino ✓ easy access and fully responsive website
✓ payments are processed fast and reliable
✓ many interesting games
✓ 700 games on desktop and 550 on mobile
✓ Game Types: Casino, Live Casino
Visit
Review
Genesis Casino ✓ Mobile Casino with responsive design
✓ Fair bonus wagering conditions
✓ 1300 games on desktop and 800 on mobile
✓ Game Types: Casino, Live Casino
Visit
Review
Karamba ✓ mobile optimised casino
✓ fair bonus wagering requirements and terms
✓ 700 games on desktop and 500 on mobile
✓ Game Types: Casino, Live Casino, Sportsbook
Visit
Review
Lapalingo ✓ Withdrawals are processed within 24 hours
✓ Regular promotions
✓ very large and varied game selection
✓ 1500 games on desktop and 1000 on mobile
✓ Game Types: Casino, Live Casino, Sportsbook
Visit
Review
Casino Joy ✓ bonuses come with fair wagering and other terms
✓ a varied game selection with many popular games
✓ reliable payment processing
✓ 1300 games on desktop and 800 on mobile
✓ Game Types: Casino, Live Casino
Visit
Review
Guts ✓ Withdrawals are processed within a few hours
✓ Regular promotions with good Conditions
✓ Huge and varied game selection
✓ 1700 games on desktop and 1400 on mobile
✓ Game Types: Casino, Live Casino, Sportsbook, Poker
Visit
Review
Mr Green ✓ Withdrawals are processed fast
✓ Many weekly promotions
✓ Outstanding game selection
✓ 1700 games on desktop and 1200 on mobile
✓ Game Types: Casino, Live Casino, Sportsbook
Visit
Review
Casino Cruise ✓ Withdrawals are processed within 24 hours
✓ Promotions for casino and live casino
✓ large and diverse game selection
✓ 1300 games on desktop and 800 on mobile
✓ Game Types: Casino, Live Casino
Visit
Review
SlotsMillion ✓ Huge game selection
✓ Withdrawals are processed fast
✓ Regular bonuses and promotions
✓ 3700 games on desktop and 3300 on mobile
✓ Game Types: Casino, Live Casino
Visit
Review
Queen Vegas ✓ 24/7 customer support
✓ payments are processed in a timely manner
✓ 1300 games on desktop and 800 on mobile
✓ Game Types: Casino, Live Casino
Visit
Review
Gate777 ✓ Payments are usually processed within 24 hours
✓ low bonus wagering requirements
✓ Games from many developers
✓ 1200 games on desktop and 1000 on mobile
✓ Game Types: Casino, Live Casino
Visit
Casino Gods ✓ Withdrawals are processed within 24 hours
✓ Promotions for live casino and slots available
✓ huge game selection
✓ 1300 games on desktop and 800 on mobile
✓ Game Types: Casino, Live Casino
Visit
Review
Vegas Hero ✓ Live Casino bonuses available
✓ Promotions have good conditions
✓ a large game selection
✓ 1300 games on desktop and 800 on mobile
✓ Game Types: Casino, Live Casino
Visit
Review
Sunmaker ✓ Payments are processed fast and reliable
✓ Interesting game selection from many providers
✓ Sports betting also available
✓ 1000 games on desktop and 1000 on mobile
✓ Game Types: Casino, Live Casino, Sportsbook
Visit
Review
Rizk ✓ Withdrawals are processed within a few hours
✓ Regular promotions
✓ Wheel of Rizk loyalty rewards
✓ 1700 games on desktop and 1400 on mobile
✓ Game Types: Casino, Live Casino, Sportsbook
Visit
Review
Pelaa ✓ Pay N Play for players from Sweden & Finland
✓ fair bonus and wagering conditions
✓ interesting game selection
✓ 1300 games on desktop and 800 on mobile
✓ Game Types: Casino, Live Casino
Visit
Spela ✓ Pay N Play for players from Sweden & Finland
✓ fair bonus and wagering conditions
✓ interesting and varied game selection
✓ 1300 games on desktop and 1000 on mobile
✓ Game Types: Casino, Live Casino
Visit
Playmillion ✓ 24/7 customer support
✓ Withdrawals are processed fast
✓ 350 games on desktop and 100 on mobile
✓ Game Types: Casino, Live Casino
Visit
Review
Casino Casino ✓ website is mobile optimised
✓ payments are processed fast
✓ game selection features many interesting titles
✓ 700 games on desktop and 550 on mobile
✓ Game Types: Casino, Live Casino
Visit
Royal Panda ✓ Free of charge payments
✓ 24/7 Customer Support
✓ 1500 games on desktop and 1300 on mobile
✓ Game Types: Casino, Live Casino, Sportsbook
Visit
Sloty ✓ Withdrawals are carried out within 24 hours
✓ Promotions for casino and live casino
✓ large and varied game selection
✓ 1300 games on desktop and 800 on mobile
✓ Game Types: Casino, Live Casino
Visit
Review
No Bonus Casino ✓ 10% Cashback on all lost deposits
✓ Withdrawals are processed fast
✓ 24/7 Customer Support
✓ 700 games on desktop and 550 on mobile
✓ Game Types: Casino, Live Casino
Visit
Review
Vera & John ✓ operator has a long-standing experience in the industry
✓ Withdrawals are processed very fast
✓ interesting and large game selection
✓ 900 games on desktop and 600 on mobile
✓ Game Types: Casino, Live Casino
Visit
Review
Casumo ✓ 24/7 Support
✓ Weekly Reel Races and other promotions
✓ Mobile casino app
✓ 2000 games on desktop and 1500 on mobile
✓ Game Types: Casino, Live Casino
Visit
Review
Jetbull ✓ Withdrawals are processed within 24 hours
✓ Low bonus wagering requirements
✓ very large and diverse game selection
✓ 3800 games on desktop and 2800 on mobile
✓ Game Types: Casino, Live Casino, Sportsbook
Visit
Review
Spinit ✓ Fast withdrawals within 24 hours
✓ Promotions for casino slots and live casino
✓ game selection is diverse
✓ 1300 games on desktop and 800 on mobile
✓ Game Types: Casino, Live Casino
Visit
Review
Casino Heroes ✓ website has been around for many years
✓ bonus conditions are fair
✓ decent game selection with many titles
✓ 2000 games on desktop and 1500 on mobile
✓ Game Types: Casino, Live Casino
Visit
Cashmio ✓ free deposits and withdrawals
✓ Mobile optimised website with many games
✓ Many regular promotions
✓ 1500 games on desktop and 1000 on mobile
✓ Game Types: Casino, Live Casino
Visit
Review
Dunder ✓ BankID casino for players from Sweden
✓ no restrictions on withdrawals
✓ fantastic game selection
✓ payments to and from the casino are free
✓ 2400 games on desktop and 2000 on mobile
✓ Game Types: Casino, Live Casino
Visit
Review

Anti-money-laundering and fraud prevention

One of the requirements of Malta-based online casinos is the requirement to verify your identity with the online casino operator. Most online casinos will ask the players to send in their identity documents at some point, usually after the deposit or before the withdrawal is carried out, and the aim of this is to prevent fraud and money-laundering.

While the verification of documents may be a nuisance to players, it ultimately helps to prevent corruption and fraud, and it makes playing at the online casino much safer for all players.

The regulator also has requirements to protect vulnerable persons and minors to prevent and limit compulsive gambling. Underage players are not permitted to deposit and to gamble at Malta-license online casinos.

Player fund protection

Player fund protection is another key aspect of the regulations and online gambling laws of the MGA, and player funds must be kept in a separate account from company funds. The companies are not allowed to use player funds for their day-to-day business operation. Although there is no complete protection against fund misuse from the casinos, the casinos are audited for compliance at regular intervals, and if they are found in breach of the regulations, they are either fined or they risk losing their licence.

Confirming the license status of an online casino

You can check the status of a licensee of the MGA on the website. The licensee register ↱ will always give you up-to-date information about the status of a licence. You can search all licensed operators by URL, license type, license status or name. You can also look at the enforcement register ↱ and see actions taken against gaming operators. License cancellations or suspensions would appear here.

Filing a complaint

Is the casino operator not paying out your winnings, but you think they should? The first course of action to resolve any issue with an online casino operator is to speak to the support department  of the casino, and to sort out the issue with them. In many cases, players are simply trying to withdraw bonus money, and the casino will reject this type of withdrawal request.

However, in some cases players have legitimate claims for winnings, and the casino refuses to pay them with an excuse. If the casino won't budge and give you a valid explanation about why they're refusing to pay out your winnings, you can file a complaint with the Malta Gaming Authority, provided that the casino operator carries a licence from the regulator.

You can fill out this form ↱ at the MGA and file your complaint about the casino. In any case, we recommend attaching evidence to support your claim, such as for example your game history, proof of deposit and correspondence with the casino.

FAQ

The Maltese regulatory body is among the stricter regulators in Europe, but not the strictest. A casino licensed in Malta has to follow regulations for player protection, with an emphasis on player fund protection, which includes that player funds needs to be kept in separate accounts than the casino's operating capital.

Casinos need to verify their player's identity, which most do whenever a player deposits or before they withdraw, but at the latest when the cumulative withdrawals are more than €2,300. This verification aims to prevent money laundering, and financing of terrorism. Casino operators are also regularly audited for compliance.

Even though a casino licensed in Malta is regarded a safe casino, there have been operators in the past, which didn't adhere to the regulations and kept withholding player withdrawals without valid reason. There are many established online casinos with a good reputation, but no one is safe from new companies that turn into rogue operators. The best thing to avoid this is to check the reputation of the casino, and to take a look at their bonus and payment policies.

Before filing a complaint with the regulator, you need to try to sort out the issue with the casino. Usually these issues concern withheld payments. The regulator won't act as an intermediary, and they cannot order the casino to pay you back, as they won't handle individual complaints, but they can investigate the business practices of the casino further, especially when more than one player complains. Operators who withhold funds without valid reason, or violate other regulations can be fined or have their license revoked.

You can file a complaint on the website of the Malta Regulatory Authority and give them supporting evidence of your claim, including email conversation or other screen prints or scans of supporting documentation.

You can perform a live search of each casino, gaming operator and other supplier licensed by the Malta Gaming Authority, by conducting a search on their website. You can also check license links directly on this website, in the casino review of the respective casino. You can see the live status of the license, and also if they've had previous enforcements in the enforcement register.

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King Billy
King Billy

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