Page updated on: 11.05.2020

Neosurf Casinos and Guide for Deposits and Withdrawals

NeosurfThe payment method Neosurf ↱ is a voucher payment that is available in now over 50 countries, including the United Kingdom, Canada, the Czech Republic, Germany, India, Ireland, New Zealand and Poland. The vouchers can be purchased at over 135.000 outlets in values between €/£10 to €/£100, or other currency equivalents.

Neosurf has been around since 2004, and the company's head office is located in Paris, France. They are regulated by European financial authorities.

The Neosurf vouchers can be used at over 20,000 merchants or casinos that accept the voucher. For example, you can use it to fund accounts at other payment providers, such as Neteller or Poste Cash, or you can use it to pay for online games or online casinos, or use it to top up prepaid cards.

A payment made with Neosurf is secure, as you won't have to enter personal or credit card details to make the payment.


  • Available in over 50 countries at over 135.000 outlets
  • Casino withdrawal is also possible
  • Secure and discreet payment
  • No fees for users


  • Vouchers have to be purchased at an outlet before they can be used
  • Voucher values are low
  • Not widely accepted at casinos

All Neosurf Casinos:

This list provides you with the best online casinos that accept Neosurf as a payment method. You can find a detailed review for each of these licensed casinos, and find out what bonuses they offer, what games they have and the payments they accept.

Name Highlights Rating Links
King Billy ✓ website is optimised for mobile play
✓ payments are processed within an hour
✓ bonus terms and wagering are very good
✓ 3500 games on desktop and 2500 on mobile
✓ Game Types: Casino, Live Casino
Bitstarz ✓ fast withdrawal within 1 hour
✓ many crypto currencies accepted
✓ 2500 games on desktop and 2000 on mobile
✓ Game Types: Casino, Live Casino

How does Neosurf work?

To use Neosurf you'll first have to purchase a voucher. You can find the nearest outlet that sells them on the website location finder ↱. A voucher can be purchased with cash.

Once you've purchased a voucher you can use it at accepted casinos or other merchants. Enter the required details and the transaction is processed in a few moments.

It's a very simple and straightforward process. On the website you can also check the balance on your voucher. You don't have to spend the whole value of the voucher in one go either - the paid amount of the voucher will be deducted from the balance and you can spend the remainder later.


You can also register an account with myNeosurf ↱. This will allow you to fund the account with vouchers and request a refund of them. You can also fund the account with a bank transfer or credit card and then spend the money online or otherwise.

With myNeosurf you can also get a payment card and withdraw cash at ATMs or request a bank transfer. However, this payment option is not anonymous, as you need to verify your identity with the provider. Fees also apply for some options.

Casino deposit with Neosurf

A Neosurf deposit is easy to perform. You need to buy a voucher, and then select the payment at the casino cashier. Enter the amount you wish to deposit, and then the voucher details with the pin, and your payment will be processed within moments. A Neosurf voucher is a quick way to deposit at a casino and you can start playing the games for real money within moments.

Casino withdrawal with Neosurf

The good news is that, although Neosurf is a voucher, you can also use it to withdraw at the casino, but only if you've used the voucher for the deposit as well.

Depending on the amount you wish to withdraw, the casino will also ask you to verify your identity which is a requirement from the regulators.


Neosurf is a good payment option for online casino players who don't wish to use a credit card or other payment option and make discreet payments. However, there are some limitations when using a voucher, like for example the amounts you can transfer.

There are many countries where you can buy the vouchers, and a number of outlets as well, but not many casinos accept the voucher, which somewhat limits your choice. A more commonly accepted voucher payment in online casinos is Paysafecard.


Neosurf supports the currencies of the countries where it's available. You can purchase the vouchers in the currency of your country, including for example GBP in the UK, EUR in the Eurozone or PLN in Poland.

However, you need to keep in mind that exchange fees apply when you make a voucher payment to an account or merchant with a different currency. These fees are between 2% and 3%.

The voucher itself doesn't cost fees when you buy it, but some merchants may apply a fee when you pay with it. While most casinos carry the deposit fees for their players nowadays, some might not. Take a look at the casino's fee policy to find out if they charge fees for deposits and withdrawals with Neosurf vouchers.

If you don't use your voucher for longer than 6 months, the company may apply a fee of €2 per month (or currency equivalent), which will be deducted from the voucher value.

A Neosurf deposit is instant, but you have to keep in mind that you need to buy the voucher first.

The withdrawal is mostly influenced by the payment processing time of the casino, during which they perform security checks. How long the processing takes, depends on the casino's policy and the status of your account verification, and it can range from a few hours to a few days.

Although it's not a commonly accepted payment method, Neosurf is accepted at some mobile online casinos. You can find the best ones here, and also find more information about each casino, including their bonuses, terms, games and more.

You can purchase Neosurf vouchers in values between €/£10 to €/£100, which also somewhat limits the amounts you can transfer. However, to deposit more, you can simply use more than one voucher.

A withdrawal amount can also be limited by the casino if they apply withdrawal limits, which is common practice in online casinos, as some limit how much you can withdraw in a week or month.

Neosurf is a product from Neosurf Cards SAS, a company headquartered in Paris, France. The company is regulated and supervised by the Financial Conduct Authority under the Electronic Money Regulations 2011, as a payment agent of Contis Financial Services Ltd, a UK based and licensed company.

Yes, provided the casino offers players from your country a bonus, you can also claim this bonus with a Neosurf voucher. Sometimes certain payment methods are excluded from bonus money eligibility, so take a look at the bonus terms to find out more. Neosurf is not commonly excluded from bonus money at online casinos.

Using a Neosurf voucher is a very safe payment method. Not only is the provider regulated and supervised in the EU - which gives some peace of mind - you also don't have to enter credit card details online, which prevents fraud. However, keep the voucher safe, because if you loose it, or it gets stolen, you won't have any means to recoup the money. It's almost like cash, but it can be spent online!

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