- Live casino bonuses
- Low bonus wagering requirements
- Phone support in many languages
- Reliable casino operator
- Withdrawal limits
- Fees for withdrawals
- No around the clock support
Vegas Hero Online Casino Review 2022
Table of contents:
Vegas Hero is a casino brand from Genesis Global Ltd that was established in 2017. The company has gambling licences from Malta, the UK and Sweden, some of the strictest regulators in the world, who are putting a strong emphasis on fair games and player protection.
The casino offers a selection of currently 3000 games from several developers, including Netent, ELK Studios, Microgaming, Play'n GO, Quickspin, Red Tiger, Lightning Box and many others, with a vast variety of slots, table games and live casino games hosted by Evolution Gaming.
Plenty of bonuses and promotions also come with fair terms and low wagering requirements. The company has earned a good reputation among players, notably for their reliability when it comes to paying their players. Payments are usually processed within a day, in some cases it can take a little longer.
The casino is also fully optimised for mobile use and compatible with iPads, iPhones, Windows Phones and many Android devices, offering a selection of 2800 mobile casino games. Our full review provides a more detailed overview into what the casino has to offer.
The Vegas Hero casino offers an interesting welcome bonus for players from many countries. You can see the current bonuses in our overview table, but there are also many other countries accepted that can receive the low wagering welcome bonus. Our list is not comprehensive. The welcome bonus is available to new players from select countries.
The casino also offers other promotions and raffles where players can get deposit bonuses or take part in raffles with other prizes. Current promotions can be found on the website. Some offers are also sent to players in emails, so it's best to keep an eye out on new deposit bonuses. Remember, that bonuses are subject to wagering conditions and other terms.
1st deposit: 100% up to €/$100 and 50 Free Spins
2nd deposit: 50% up to €/$300
3rd deposit: 25% up to €/$300
4th deposit: 25% up to €/$300
Bonus codes required
The bonuses at online casinos are always tied to terms and wagering, and this is no different at Vegas Hero Casino. However, compared to some other casinos, the bonus terms are favourable and generally fair for players. The wagering is currently 40x the bonus amount, and you need to deposit a minimum of £/€/$10 to get a bonus. When playing with bonus money at Vegas Hero, you'll also need to keep in mind the maximum bet sizes (as detailed in our table) per round/spin, and different game contributions, as they have an effect on how the wagered amount is calculated. Learn more about bonus wagering in our article about bonus wagering in online casinos.
Keep in mind, these bonus terms can change at any time, the terms on the website prevail.
When it comes to payments at the casino, rest assured, you are in good hands. The casino facilitates secure payments and offers many different payment methods, including credit cards, e-wallets, instant bank transfers, vouchers and others. You can see the methods available to your country when visiting the website, as some countries can use different methods.
Depositing at Vegas Hero is free of charge for the user, and the casino carries the cost involved for the processing.
What's even more important to the players is the withdrawal. Withdrawing winnings at Vegas Hero is as simple as the deposit. According to the regulations laid out by regulatory bodies, the casino will have to verify your identity at some point, either after the deposit or before the withdrawal, and you will have to send them verification documents to confirm your identity, and if you've paid with a credit card, proof that you are the owner of the credit card used for the deposit.
UK update: As of April 14, 2020, players from the United Kingdom can no longer use credit cards or specific e-wallets with credit card funding to make payments to casinos.
Provided that your player account has been verified, and the casino approved your withdrawal, it will be processed within one or two days, usually on the same day.
Depending on the chosen payment method, you will receive the money either a few minutes (e-wallets) or a few days later (bank transfer or credit cards). Remember, that the casino will use the same payment method initially used to deposit. You can choose a different method only if this isn't possible, for example if you have used a voucher or other one-way payment.
Paysafecard €/£/$ 200, C$400
Boku £/€/$ 30
ecoPayz £1,000, C$5,000
Withdrawals: £5,000, C$3,000, R35,000, ₹180,000, 21,000kr, €2,300
Vegas Hero is an instant casino, not requiring any software downloads, and it is also fully optimised for mobile devices. You can currently enjoy a selection of 3000 casino slots and table games from many developers, including those of some big names in the industry, like Microgaming, NetEnt and Play'n Go, but also those of some smaller developers, including Red Tiger, Quickspin, ELK Studios, Old Skool, Fantasma and many more. Games can be sorted into different categories or you can search by name if you're looking for a particular game.
Some notable slots are for example:
- Book of Dead
- Vikings Go Berzerk
- Book of Oz
- Gonzo's Quest
- Twin Spin
- Ramses Book
- Immortal Romance
- Rainbow Jackpots
- Royal Seven XXL
There are also games with progressive jackpots, including:
- Holmes and the Stolen Stones
- Mega Moolah
- Mega Moolah Isis
- Mega Fortune
- Divine Fortune
- Hall of Gods
Table games are available as online versions and in the live casino, provided by Evolution Gaming. Available games include:
Vegas Hero is one of Genesis Global Ltd's casino brands and operated with their licenses. The company is licensed and regulated by many authorities, including Malta and the UK, and they ensure that the company is compliant with their regulations.
The provisions regarding online gambling include responsible gambling measures, fair and tested casino games, measures to prevent fraud, and more. You can check the live status of Geneis' licenses here.
Once you're created a user account at Vegas Hero you can set limits for deposits, losses, play time, and bets. These limits can be adjusted for daily, weekly or monthly values, and decreasing them will be effective immediately. If you wish to raise the limits, a cool-off period will apply.
You can also self-exclude from the casino games for a short time, or longer. If you wish to learn more about responsible gaming measures, take a look at our responsible gambling guide, which also provides contact details for confidential help lines.
Most online casinos these days, especially the newer brands, are optimised for mobile use. Vegas Hero mobile is no exception, and the casino has a pleasant responsive design that is easy to navigate on smaller and larger screens. You can find 2800 mobile casino games, the number is practically growing every week. The selection of desktop games is still much larger, but all newer games are released as mobile HTML5 games. No matter how you access the casino, you can enjoy the same functionality on each device and make easy deposits, withdrawals or contact the support.
Although there is no loyalty program available at Vegas Hero, players who play regularly can be invited to become a member of the exclusive VIP club. VIP members can expect to be treated royally by the casino and receive special bonuses, birthday presents, invitations to VIP events, they have higher withdrawal limits, can contact a personal account manager in case of inquiries, and enjoy many other perks. Unfortunately, it's an exclusive program, and there is no information of how much you actually have to play to become a VIP at Vegas Hero.
The customer support is available in different languages between 08:00 in the morning and midnight GMT. You can send an e-mail to email@example.com, or firstname.lastname@example.org, use the live chat on a website or call the support. They offer a free phone number for the UK, Germany, Canada, South Africa, Sweden, Finland and Norway, and for everyone else an international Maltese landline number.
Vegas Hero FAQ
Withdrawals at Vegas Hero are usually processed within a day, but they can sometimes take up to 2 days. Remember, that your account needs to be verified, and you will have to send verification documents to the casino.
How long it takes until you have the money in your own account also depends on the chosen payment method. A bank transfer for example will take 3 to 5 business days before the money will be cleared in your bank account, whereas an e-wallet transfer will only take a few minutes. However, the online casino will use the same payment method for the withdrawal that you initially used for the deposits, unless this isn't possible.
There are maximum withdrawal restrictions at Vegas Hero, and you won't be able to cash out as much money as you like. There is a weekly limit of €/$ 5,500 and monthly limit of €/$ 22,000. If you are a VIP player, these limits will be higher. The limitations don't apply to winnings from progressive network jackpots, like for example Mega Fortune from NetEnt.
Vegas Hero doesn't charge any fees for deposits. The online casino carries all the charges for the players. However, depending on the payment method that you are using, the payment provider may charge their own fees for either sending or receiving money. A withdrawal at Vegas Hero incurs a fee of 2%, with a minimum of $2.
Currently, the Vegas Hero doesn't offer a no deposit bonus, but players from many countries are eligible to receive a low wagering casino bonus on their first or more deposits. Check out our Vegas Hero review for more information.
Whether or not you need a Vegas Hero bonus code to receive the bonus depends on the promotion at the casino. If a promotional code is necessary, the casino will send it to you in an e-mail, or you can see it in the promotional details. Some promotions will also require you to opt-in, and this can usually be done in the promotional details on the website.
Yes, Vegas Hero Casino is optimised for mobile Android, iOS and Windows devices and uses a response of design. You can currently find 2800 mobile casino games from many different developers, including Microgaming, NetEnt, Quickspin, ELK Studios and many more, and also visit the live casino and play at real tables from Evolution Gaming or NetEnt. When playing on a mobile device, keep in mind to use a strong Internet connection, preferably a wireless network, as games or live table streaming will require more bandwidth
There is no dedicated software or mobile app for Vegas Hero Casino. However, you can visit the websites of the Casino in the browser of your desktop computer or mobile device, play the casino games and easily make deposits and withdrawals.
Vegas Hero is a brand operated by Genesis Global Ltd., a company registered in Malta, that also operates a number of other casino brands, including Casino Cruise and Spinit. The company has gaming licences issued by the MGA (Malta Gaming Authority), the UK Gambling Commission and the Spelinspektionen from Sweden.
These licensing bodies are among the strictest in the world, and they regularly audit the operator for compliance. Especially player protection, prevention of money laundering and player safety play an important role with these regulators. The operator has been active for many years now and proven to be reliable and trustworthy, especially when it comes to paying out legitimate player winnings.
If extra spins a part of a promotion at Vegas Hero you will need to look at the promotional terms, to find out when exactly these extra spins will be credited. Oftentimes, the spins are activated after the deposit, but sometimes they are distributed in batches over several days. Winnings from extra spins are usually subject to wagering requirements, unless the promotional terms state otherwise.
There is no loyalty program at Vegas Hero available, but the casino can decide, at their own discretion, to invite players to become a member of the VIP program. Being a VIP player comes with certain perks, including higher withdrawal limits, a dedicated account manager and lots of special bonuses and gifts, but unfortunately it is not clear how much you actually have to play at the casino to become a member.