SlotsMillion FAQ last updated on 14.02.2019

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SlotsMillion Casino FAQ

The welcome bonus varies depending on the country that you are signing up from. Players from the United Kingdom, Germany and New Zealand can get 100% up to €/$/£ 100 and 100 free spins. The free spins are credited to your player account in batches of 20 spins over the next 5 days. Players from Canada and Australia can receive a welcome bonus of 100% up to CA$100, but unfortunately no free spins. → SlotsMillion Bonus Terms and Conditions There are also many other bonus offers that players can take advantage of. There are ongoing promotions with deposit bonuses, and other special promotions that change every now and then. Claim your bonus now! Or you can read or SlotsMillion review here.

100% up to $100 + 100 free spins*

* Bonuses are subject to wagering and other conditions. We also cannot guarantee that the amounts are always up-to-date. SlotsMillion Bonus T&Cs |

The SlotsMillion withdrawal is usually processed within 24 hours of the request. The casino also follows due diligence procedures set out by the regulators, which means that they also request verification documents when withdrawals are requested. Once the identity of the player has been verified the withdrawals will be processed. The first withdrawal can take a little longer if the player account has to be verified, but subsequent withdrawals will be processed much quicker. The verification is a regulation that the casinos have to adhere in order to confirm with the due diligence guidelines set out by the regulator. They are to prevent money laundering. Before a withdrawal is processed by the casino you can still cancel it, and the money will be credited back to your player account.

The minimum you have to withdraw at SlotsMillion is €/£/$ 20 for most payment methods and €/£/$ 50 when using a bank transfer. Withdrawals are also free of charge. When you request the withdrawal keep in mind that the casino will use the same payment method for the withdrawal which was used for the deposit. If this is not possible a different method can be selected, usually a bank transfer. The time it takes for the money to reach your account depends on the chosen method, and as a general guideline, e-wallets are usually much faster than transfers to credit cards or bank accounts. Once the transaction has been processed by the casino to a Neteller or Skrill account, it usually takes just a few minutes to appear in your account. If you choose a bank transfer it can take up to 5 business days for the payment to be processed by the banks.

As many other casinos as well, SlotsMillion also has a withdrawal limit. The current withdrawal limit for regular players is €/£/$ 30,000 in a 30-day period. This restriction doesn't apply when you win a progressive network jackpot. For more information about the payment terms and limitations, we recommend reading the terms and conditions of the casino prior to signing up. SlotsMillion is a safe website to play casino games at, and the limitations are common in casinos. Payments are processed relatively quickly and there is no set pending time either. You can find more information about the payments in our SlotsMillion review.

There are no fees for withdrawals or deposits at SlotsMillion. This is certainly a very positive aspect of the casino, as some other operators impose some fees for certain payment methods. The minimum withdrawal is also relatively low, and currently €/£/$ 30. Withdrawals are also processed quickly, normally within 1 day.

Yes, you can! SlotsMillion casino is optimised for mobile devices and supported on many iOS, Android, Windows Phones and tablet computers. The performance of the casino is great on mobile devices, as it was developed with mobile users in mind. The mobile casino game selection currently includes over 2,500 games from dozens of developers. Every casino fan should find their favourite game in this huge selection. More information about the mobile casino can be found in our SlotsMillion mobile review, or if you want to take a look now, you can also visit the website directly.

SlotsMillion Online Casino is an instant casino that can be accessed directly through the browser. A casino software is not available, which means that you won't need to install anything on your computer to play the games. The casino is also supported on many different operating systems and browsers. However, you might need to install the Flash plug-in in order to play the games. The SlotsMillion game selection includes dozens of developers, currently over 3,300 casino games. The casino is also optimised for mobile devices, and you can find hundreds of games that can be played on tablet computers and smart phones. More information about the SlotsMillion mobile casino is available in our review. The SlotsMillion VR Casino is the virtual reality casino that you can access through the software. This is a simulated gaming hall with around 40 games where you can play at virtual terminals and chat to other players. It is a separate software and you don't need to install it if you just want to play slots on your computer.

The SlotsMillion VR Casino is a virtual casino that you can visit and play the games in an authentic environment. To access the casino you have to download the software that you can find on the website, and you have to install it on a desktop computer. The casino is best experienced with a VR headset, such as an Oculus Rift, but if you don't have one, you can also wander around the casino and play the games. The SlotsMillion VR Casino offers an immersive gaming experience where you can walk through the virtual gaming hall, play slots at terminals, sit down on the couch and play a game, or you can even chat to other players at the bar. The game selection includes over 40 popular slots, among them Starburst and Gonzo's Quest that you can even play for real money. The software is compatible with Windows 7/8/10. You can visit the SlotsMillion Virtual Reality Casino here!

SlotsMillion occasionally offers a signup bonus or no deposit bonus for players from specific countries. You can see the current bonuses in the list below. As a new player you might also be eligible to receive a when you make your first deposit. From time to time, the casino hands out free spins as a special bonus for the players. More information about what the casino has to offer can be found in our detailed SlotsMillion review.

SlotsMillion offers free spins as part of some of the promotions and welcome offer. These free spins are usually credited after you've made the qualifying deposit. The free spins are often valid for either one or more slots, which exactly you can play is laid out in the terms of the promotion. When you win money with the SlotsMillion free spins you won't be able to cash it out immediately, it is subject to wagering conditions of 35x. Only after you've fulfilled the wagering you will be able to cash out remaining winnings.

When you play at SlotsMillion, and you want to receive a bonus for your deposit you simply need to select the bonus when making the deposit. It is not necessary to enter a SlotsMillion bonus code, but the casino may and add special promotional codes from time to time. There are many bonuses that you can receive on a regular basis, among them are free spins bonuses, deposit bonuses and slot tournaments. You can read more about the bonuses and games at SlotsMillion in our review.

The bonus terms at SlotsMillion can be valid for one or many promotions and we recommend reading them before taking part in promotions. The general wagering is 48x the bonus amount, but there are also restrictions for the games that can be played with bonus money. Not all games contribute to the wagering, only slots and scratchcards contribute 100%, or other casino games are excluded. There is also a maximum bet size of €/£/$ 10 / 100kr when you play with bonus money. More information about the bonuses and terms can be found in our in-depth SlotsMillion review or at the website.

We aim to keep this information up-to-date, but terms can change in the meantime. The current and valid terms can be found at the website of the casino. → SlotsMillion Bonus Terms and Conditions

The SlotsMillion bonus wagering terms of the welcome bonus are 48x the bonus amount. When you opt to receive bonus money and you start playing, your real money balance will be used first, and then your bonus balance. Once you have fulfilled the wagering requirements you can cash out any remaining winnings. If you receive free spins, winnings will be subject to the bonus wagering as well. Also keep in mind that bonus wagering can be different in some promotions. We recommend reading the terms before playing with bonus money.

We aim to keep this information up-to-date, but terms can change in the meantime. The current and valid terms can be found at the website of the casino. → SlotsMillion Bonus Terms and Conditions

SlotsMillion does have a VIP program, but it is not openly advertised on their website. Some very loyal players can receive exclusive invitations directly from the VIP team of the casino. These players can receive special bonuses for every deposit, free bonus money for every five deposits, preferential support, special gifts, and other benefits. The VIP program might change in the future to be more transparent. A loyalty program that rewards players with exchangeable points does not exist, but the abundance of casino bonuses and the very fair bonus terms compensate for this. Check out SlotsMillion here!

SlotsMillion is operated by the Maltese registered company Alea Gaming Ltd. The casino is operated with gaming licences from Curaçao, UK and the Malta Gaming Authority, and the two European regulators are some of the strictest in the world. The casino is regularly audited for compliance and player fund protection has a high priority. The website is also secured through SSL connections, which means that your transactions are encrypted. The casino also ensures that your personal data is kept confidential and it is not handed to an authorised third parties. SlotsMillion is a trustworthy casino and not a scam. Many players regularly play there, and they are happy with the casino. You can find all the details about the games, bonuses and terms in our SlotsMillion review.

Unfortunately, there are some countries that are restricted from playing at SlotsMillion, or even registering accounts for play money games. We update our list regularly, but it may change in the meantime. If you are not sure about whether players from your country are allowed to play for real money at SlotsMillion, you can contact the customer support and ask them.

The countries that are currently restricted from opening their accounts at SlotsMillion are: Australia, Albania, Anguilla, Belgium, Bermuda, British Indian Ocean Territory, Bulgaria, Cayman Islands, Cyprus, Czech Republic, Denmark, Estonia, Falkland Islands Malvinas, Faroe Islands, France, French Guiana, French Polynesia, French Southern Territories, Gibraltar, Greece, Guadaloupe, Guam, Guernsey, Hungary, Isle of Man, Israel, Italy, Jersey, Latvia, Lithuania, Martinique, Mayotte, Montserrat, Netherlands, New Caledonia, Northern Mariana Islands, Pitcairn, Poland, Portugal, Reunion, Romania, Russia, Saint Barthelemy, Saint Helena, Saint Martin, Saint Pierre and Miquelon, Serbia, South Georgia and the South Sandwich Islands, Spain, Sweden, Switzerland, Turks and Caicos Islands, United States, United States Minor Outlying Islands, Vanuatu, Virgin Islands UK, Virgin Islands US, Wallis and Futuna

The friendly customer support team at SlotsMillion Casino can be contacted between 09:00 and 23:00 CET by live chat, which is available to registered users only. If you would rather speak to someone on the phone you can also request a callback during support hours. You can also send an e-mail through the contact form on the website at any time of the day, and a member of the team will get back to you as soon as possible.

Recent Promotions and News for SlotsMillion

→ Collect 35 Extra Spins for Conan Slot from NetEnt at SlotsMillion

03.10.2019 SlotsMillion Online Casino is giving new players 35 extra spins for the new NetEnt Slot Conan for their second deposit. Find out more more

→ Collect 25 Extra Spins without Deposit after Signup at SlotsMillion [Expired]

01.10.2019 SlotsMillion Online Casino is giving away 25 No Deposit Free Spins for new players from Canada. Free spins can be played with NetEnt more

→ SlotsMillion Casino Promotion for John Hunter and the Aztec Treasure™ [Expired]

24.07.2019 SlotsMillion hosts a slot tournament for the new Pragmatic Play slot and where 500 players can win a share of €25,000, with a top prize of €5, more


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