Rizk FAQ last updated on 03.06.2018
Rizk Casino FAQ
The Rizk Casino welcome bonus is a whooping 200% up to €/$ 100 and 50 free spins or 100% up tp £100 + 50 extra spins for players from the UK. The 50 free spins are distributed in batches of 10 spins over the next 5 days. You can get this bonus when making your first deposit of at least €/£/$ 10. Keep in mind that if you are a player from the UK, you cannot get the welcome bonus if you deposit with Neteller or Skrill. You will need to use a different payment method. → Rizk Bonus Terms and Conditions
The welcome bonus is also subject to certain conditions and you need to wager it 45x before you can make a withdrawal. Players from the UK will also not receive the bonus when they deposit with Neteller or Skrill, another payment will have to be used. Regular Casino bonuses of below 150% have to be wagered 35x. More information about the casino, games, terms and promotions can be found in the detailed review of Rizk casino or directly at the website.
The important things to know about the Rizk withdrawal are the processing times and what methods are available. The Rizk withdrawal methods are bank transfers, Neteller, Skrill, Trustly and Visa cards. The casino generally uses the same method for the withdrawal that was used when you deposited money into your player account. If this is not possible, you can choose another method. This means that if you have previously used a voucher to deposit funds, you can then choose another method to withdraw winnings.
Withdrawals at Rizk are usually processed on the same day, providing your account is verified. The verification process is regular practice in trustworthy online casinos and part of the regulations of the authorities. It usually involves you having to send a copy of your passport or other official ID, as well as a proof of address to the casino, in order to confirm your identity.
The minimum withdrawal at Rizk is €10 when using Trustly and €20 for other methods. Unfortunately, there is also a fee for withdrawals which is currently €2.50, except for Trustly, which is free to use. The maximum you can withdraw in a single transaction is €5,000.
When you make a withdrawal at Rizk Casino you need to keep in mind certain restrictions. First of all, there is no general limitation on how much you can withdraw in a month or week, but there are limits on how you much you can cash out in a single transaction. The limits are currently €200 for a Paysafecard withdrawal, €50,000 for a bank transfer, €100,000 for a Trustly transaction, and for all other payment methods there is a limit of €5000. The minimum withdrawal amount is €10 for a Trustly payment and €20 for all other methods.
The withdrawals and deposits at Rizk are subject to fees. When you make a deposit with a credit card, the casino charges 2.5% as a fee, for deposits made with Paysafecard the fee is 5%, and all other methods of free of charge. Similarly, every withdrawal that you make costs a transaction fee of €2.50, except for a Trustly or a bank transfer, which are free of charge.
Yes! The Rizk casino website is also optimised for mobile devices, and you can play over 1,400 games on iOS and Android devices, as well as Windows Phones. Rizk mobile works great on many different devices, and you can easily deposit and withdraw money or spin the Wheel of Rizk. For more information about the games, bonuses and usability, you can also read our detailed review of Rizk mobile. You can also visit the Rizk casino directory here.
Rizk is an instant casino and it is not necessary to download a casino software in order to play the games. When playing on a desktop computer or laptop you will need to have the Flash plug-in enabled, otherwise the games might not work. The Rizk Casino website allows you to play over 1,700 games directly in your browser. The Casino is also compatible with mobile devices, and you can find a great selection of games playable on iPhones, iPads or Android devices. More information about the mobile casino is available in our review of Rizk mobile.
You can get free spins at Rizk as part of the welcome offer and other promotions. Depending on the type of promotion, you will get the free spins either immediately or on the next day. Remember, that when you get free spins, there are only valid for 24 hours if you get them through a deposit, or 5 days when you receive them as a Wheel of Rizk reward. Afterwards, they are being removed from your account. The best thing about the Rizk free spins is that winnings are wager free.
When you play at Rizk casino and want take part in a promotion, all you need to do is to place the tick to receive the bonus when you make the deposit. It is not necessary to enter a Rizk bonus code in order to take part in the promotions. Take a look now!
The Wheel of Rizk is the special feature of the Rizk online casino. It is essentially a Wheel of Fortune, where you get the chance to win rewards, such as bonuses, money or different types of free spins. Your first spin is available after you have made your first deposit. Spin the wheel, and see what you have won! As you play the games in the casino you will collect points that fill the power bar. The Wheel of Rizk will be activated once the power bar has been filled up.
If you are a regular player you will notice that the rewards of the wheel change over time and get better the more you play. With every 10th level that you gain, and immediately after you've reached level 5, you will also receive a spin at the Super Wheel where the prizes are doubled. You can win a jackpot, cash, race points that are counted towards the weekly Rizk Race, turbo chips that allow you to fill up the power by at twice the speed for the next hour, free spins, super free spins with a €1 stake, or even mega free spins with a €3 stake.
The Rizk Race is an interesting casino tournament where you can collect prizes on the weekly leaderboard. The race is fuelled by points that you collect for levelling up or on the Wheel of Rizk in form of a trophy that is worth either 50, 75 or 100 race points. Winning the race at the end of the week rewards you with cash prizes! The slot tournament rewards players who play the games a lot, and the more you play the higher will be your chances of winning the race.
More information about levelling up, bonuses, promotions, the games and the casino itself can be found in our review about Rizk Casino.
When you play with bonus money at Rizk you need to keep in mind that the bonuses are subject to certain terms and conditions, that can vary among the bonuses. There are some general rules for bonuses, such as game contributions and how long they are valid. When you receive bonus money, it is valid for 30 days before it is removed from the account. If you get free spins as part of the deposit bonus they will be valid for 24-hours, and free spins from the Wheel of Rizk are valid for 5 days. If you don't play your free spins in this time or fulfil the wagering requirement for the bonus, they will be removed from your account and you can no longer use them. Keep in mind that winnings from free spins are wager free, and you can cash out if you like. There is also a limitation on how much you can stake in one spin, this is currently €5 (50kr, 50SEK, $5, £5). We recommend reading the terms and conditions of the bonuses on the website of the operator (→ Rizk Bonus Terms and Conditions), as we cannot guarantee that they are always up-to-date here. Visit Rizk now, or take a look at our more detailed review of the casino.
Bonus money is free money from the casino, but you cannot cash it out immediately. It is tied to wagering conditions that you need to fulfil before being able to make a withdrawal of remaining winnings. The bonus wagering requirements at Rizk vary depending on the percentage of bonus that you can get. A 200% bonus has 45x wagering, a 150% bonus has 40x wagering and a 100% bonus has 35x wagering requirements.
We aim to keep this information up-to-date, but terms can change in the meantime. The current and valid terms can be found at the website of the casino. → Rizk Bonus Terms and Conditions
The Rizk online casino is operated by MT Secure Trade Ltd who are regulated by the Malta Gaming Authority and the UK Gaming Commission. The European licences are among the most strictest when it comes to player protection, fair games and secure environments. Rizk has a great reputation among players, and you can be sure that your financial and personal data is protected. The casino does not disclose customer data to third parties. The website is protected with SSL encryption, which also means that your payments are transmitted through secure lines.
The Rizk Casino does not have a conventional VIP program, but it does reward loyal players. As you play the games you fill up the power bar and once it is full the Wheel of Rizk activates. Spinning the wheel rewards you with different prices, among them are jackpots, cash, free spins with different state values, turbo boosters and other perks. Each time you fill the power bar you also gain a level, and once you reach level 5 and afterwards every 10th level you will also get a spin at the Super Wheel which has double the amount of prizes. The interesting Wheel of Fortune approach makes playing at the casino a lot more fun, as you never know what the wheel is going to reveal. More information about the casino and the bonuses can be found in our review about Rizk.
When playing at Rizk Casino you may get a generous welcome bonus. The bonus will be credited to your player account immediately, and you do not have to enter a Rizk bonus code when making your deposit. More information about the bonuses, the Wheel of Rizk, the games and terms can be found in our detailed review about Rizk
If gambling is prohibited in your jurisdiction, then you need to be very careful about playing in an online casino, and you risk prosecution in your own country, or losing your winnings. Before playing online, make sure that gambling is allowed in your country and that you are allowed to play for real money at Rizk.
The Rizk online casino currently restricts access to the casino from the following countries: United States of America (and its dependencies, military bases and territories including but not limited to American Samoa, Guam, Marshall Islands, Northern Mariana Islands, Puerto Rico, and U.S. Virgin Islands), Afghanistan, Algeria, Angola, Anguilla, Antigua & Barbuda, Argentina, Aruba, Australia, Austria, Armenia, Azerbaijan, Bahamas, Barbados, Belgium, Belize, Benin, Bermuda, Bhutan, Bonaire (Sint Eustatius and Saba), Botswana, Bouvet Island, Brazil, British Indian Ocean Territory, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, Cayman Islands, Central African Republic, Chad, China, Christmas Island, Cocos (Keeling) Islands, Comoros, Congo (Democratic Republic of), Cook Islands, Costa Rica, Cote d'Ivoire, Cuba, Curacao, Cyprus, Czech Republic, Denmark, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, France, French Guiana, French Polynesia, French Southern Territories, Gabon, Gambia, Ghana, Greece, Greenland, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Heard Island, Holy See (Vatican City State),Honduras, Hong Kong, Hungary (sports betting prohibited), Indonesia, Iran (Islamic Republic of), Iraq, Ireland (sports betting prohibited), Israel, Italy, Jamaica, Jordan, Kazakhstan, Democratic People's Republic of Korea, Kuwait, Kyrgyzstan, Lao People's Democratic Republic, Latvia, Lesotho, Liberia, Libya, Lithuania, Madagascar, Malawi, Malaysia, Maldives, Mali, Martinique, Mauritania, Mauritius, Mayotte, Micronesia, Montenegro, Montserrat, Morocco, Mozambique, Myanmar, Namibia, Nauru, Nepal, New Caledonia, Nicaragua, Niger, Nigeria, Niue, Norfolk Island, Oman, Pakistan, Palau, State of Palestine, Panama, Papua New Guinea, Philippines, Pitcairn, Poland, Portugal, Réunion, Romania, Rwanda, Saint Barthélemy, Saint Helena (Ascension and Tristan da Cunha), Saint Kitts & Nevis, Saint Lucia, Saint Martin (French part), Saint Pierre and Miquelon, Saint Vincent and the Grenadines, Samoa, Sao Tome and Principe, Senegal, Seychelles, Sierra Leone, Singapore, Sint Maarten, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Georgia and the South Sandwich Islands, South Sudan, Spain, Sudan, Suriname, Svalbard and Jan Mayen, Swaziland, Sweden, Switzerland, Syria, Tajikistan, Tanzania (United Republic of), The Faroe Islands, Timor-Leste, Togo, Tokelau, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Turks and Caicos, Tuvalu, Uganda, United States Minor Outlying Islands, Uruguay, Uzbekistan, Vanuatu, Virgin Islands (British), Wallis and Futuna, Western Sahara, Yemen, Zambia, Zimbabwe
If you reside in one of these countries, or try to open an account from one of these locations it is likely that you either cannot open the account in the first place, or it will be closed again by the casino.
The customer support from Rizk offers outstanding performance, and the friendly representatives are available 24 hours, seven days a week. You can contact them through the live chat facility or send them an e-mail to firstname.lastname@example.org. Unfortunately, it is not possible to call the support for help, but you will get a friendly answer in the live chat if you want to speak to them directly.