Mr Green FAQ last updated on 13.06.2018

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Mr Green Casino FAQ

Players from UK and Ireland: Mr Green offers a welcome bonus of 100% up to £100 on your first deposit and 200 extra spins. to receive this bonus you'll need to deposit at least £20. 100 extra spins are credited after £20 are wagered and another 20 spins are credited daily for the next 5 days. The extra spins can be played with the Starburst, Asgardian Stones, Gonzo's Quest, Finn and the Swirly Spin, Aloha, Fruit Spin. Terms apply.

The welcome offer for players from Canada is spread over 5 deposits and players can get 100% up to $100 and 200 free spins for the first deposit with a minimum deposit of $20. Once the deposit has been wagered 100 free spins activate and you will also get 20 spins a day for the next 5 days. Free spins are for the slot Book of Dead. 2nd deposit bonus is 50% up to $200, 3rd deposit is 50% up to $200, 4th deposit is 25% up to $400 and the 5th deposit bonus is 25% up to $400.

There are other welcome bonuses for players from other countries, please check the current offer valid for you on the website. Winnings from the free spins are credited as bonus money and are subject to the wagering requirements mentioned below. The bonus will be credited automatically, and you do not need to enter a Mr Green bonus code. → Mr Green Bonus Terms and Conditions

Country Welcome Bonus
United Kingdom: 100% up to £100 + 200 extra spins*
Canada: 100% up to C$100 + 200 free spins*
New Zealand: 100% up to $100 + up to 200 free spins*

* Bonuses are subject to wagering and other conditions. We also cannot guarantee that the amounts are always up-to-date. Mr Green Bonus T&Cs

Mr Green Terms

A withdrawal at Mr Green will normally be processed within one day of your request, providing all necessary verification documents have been provided by you. It is regular practice that online casinos verify your identity before you can make the first withdrawal. When withdrawing money the same method will be used, that was also used for the deposit, unless this is not possible. If you prefer a fast withdrawal method, you should deposit with a fast method as well.

The e-wallets are usually the fastest for depositing and withdrawing funds from your casino player account. Deposits are instant, and withdrawals can be credited within just a few hours after they have been processed by the casino. If you use a Visa credit card to deposit, the withdrawal will take 3 to 5 days to appear in your account, as processing times of the banks require a few days. For the quickest withdrawal we recommend Neteller or Skrill.

When making a withdrawal at Mr Green you will need to consider that there are certain restrictions. The minimum withdrawal amount is £/€/$ 30, and if you want to cash out more than £/€/$ 100,000, the casino can pay you in 10 monthly instalments. There are also certain limitations on how much you can cash out in one transaction, but they vary depending on the chosen payment method.

The deposits at Mr Green are free of charge, and you will get 1 free withdrawal every 7 days. If you want to make additional withdrawals, they will incur a fee ranging between £/€/$ 1 and up to a maximum of £/€/$ 200, depending on the amount of your transaction and the currency.

Yes you can! The website supports iOS and Android devices and offers a huge selection of almost 300 mobile games, among them you can find the popular Netent slot games, and you can try your luck on one of the huge progressive network jackpots. For a detailed review of Mr Green mobile you can click here, or you can visit the website on your mobile device, and try it yourself.

Mr Green does not offer a software download - the website is an instant Casino. You can access the website on many different devices, also Mac- or Linux computers or mobile devices, such as iPhones or Androids. All games are optimised for quick loading times, however, the quality of graphics and the overall gaming experience are not compromised.

You can access the Mr Green Casino from virtually every computer that supports Flash, and has Cookies activated. That there is no download version available but that doesn't mean the game selection is not good - on the contrary, you can find almost 600 exciting games at this website.

Mr Green does not currently offer a no deposit bonus or a signup bonus. However, as a new customer you may be eligible for a welcome bonus. The winnings from the free spins are credited as bonus money as well. If you are interested to find out more about this casino, you can read our detailed review about Mr Green, or visit the website and see for yourself.

Country Welcome Bonus
United Kingdom: 100% up to £100 + 200 extra spins*
Canada: 100% up to C$100 + 200 free spins*
New Zealand: 100% up to $100 + up to 200 free spins*

* Bonuses are subject to wagering and other conditions. We also cannot guarantee that the amounts are always up-to-date. Mr Green Bonus T&Cs

Mr Green Terms

When you play at Mr Green you can get free spins as part of the welcome offer or other promotions. You can find the terms and conditions of each promotion on the website, and if you are eligible to take part in the promotion, you will receive the free spins accordingly. Free spins are either credited after you've made your deposit, or on the next day. Keep in mind that they expire after seven days if you do not use them, which means that they will no longer be available.

In order to receive the Mr Green Casino welcome bonus, all you need to do is to deposit into your player account. The welcome bonus will be credited automatically. You don't need to enter a Mr Green bonus or promo code to receive it. However, if you find that you are not getting the bonus, please contact the customer support team, they will be happy to help you.

From time to time Mr Green sends you bonus codes for deposits. These special offers are for you to use with your next deposit. When you make the deposit, you can enter the promo code to get the bonus.

When you play with bonus money at Mr Green you will need to consider that the bonus has certain conditions, and each bonus or promotion can have different terms. We recommend that you read the bonus terms of each promotion before you play with bonus money, in order to avoid misunderstandings. The bonus is subject to wagering conditions of 35x the bonus amount, and you need to fulfil them before you can withdraw any winnings achieved from the bonus money. You also need to consider that there is a maximum bet size when playing with bonus money, which is currently £/€/$ 8 per spin or £/€/$ 0.50 per line. When you get bonus money credited to your account you have 30 days to play the bonus through, after this time has elapsed the bonus is removed from your account. Free spins are valid for seven days, and if you don't play them, they would be removed from your account as well. There are also restrictions on which games can be played with bonus money and how much they contribute to the wagering. More information about the bonuses can be found in our Mr Green review or directly on the website.

We aim to keep this information up-to-date, but terms can change in the meantime. The current and valid terms can be found at the website of the casino. → Mr Green Bonus Terms and Conditions

Every now and then you can participate in Mr Green tournaments. These are usually announced in the Mr Green Blog or Messages that you can find on the website. In these tournaments you can play for the best position on the leaderboard and win great prizes. All players play against each other, according to a set of rules outlined in the tournament conditions.

Slot tournaments are always played with real money. Usually you have to play 20 Spins with a minimum wager of £0.20. The rules depend on the tournament, some of them allow playing in different games, others don't. At the end of your session, the relative payout of your session is calculated and you receive points. The player with the highest score wins. This doesn't mean that you need to wager a lot of money, even players with a lower wager can get a higher overall score, as the score is calculated relative to the payout you received. You can check your score on the tournament leaderboard.

Bonus wagering at Mr Green is slightly different then it is in other casinos. Here you can withdraw your winnings before fulfilling the requirements. This works as follows: your cash balance is used first to play with. If you win and want to make a withdrawal, it is possible, but you would forfeit your additional bonus money. If you don't win however, you can use your bonus balance to continue playing. The bonus then is subject to 35 times wagering requirements, before you can make a withdrawal. Please see our full review of Mr Green for more information about the bonus or the website.

We aim to keep this information up-to-date, but terms can change in the meantime. The current and valid terms can be found at the website of the casino. → Mr Green Bonus Terms and Conditions .

Becoming a VIP at Mr Green is the decision of the VIP customer team. You can send an e-mail to the VIP department and apply for membership. As a Mr Green VIP you get a dedicated account manager, even faster payouts, exclusive invitations for a VIP events, monthly cashback bonuses, and many more. If you are a High Roller, Mr Green is a very good casino to play at.

The Mr Green website has been online since 2008, and the provider has since gained a great reputation with the players. The online casino is fully licensed in Malta and regularly tested through the independent operator TST (Technical Systems Testing) who ensure that the random number generators are working completely fair and random. All transactions are processed through encrypted connections, and the provider ensures that all your financial and customer data is treated with highest confidentiality, and not given to third parties.

Mr Green has previously won the international gaming awards 2013, and EGR award 2012 as best casino. The website has a very nice and modern feel to it, and regularly surprises their players with new competitions, tournaments and other special promotions.

Online gambling activities are regulated in many countries, and forbidden in some. Depending on the licences of the casino, and current legislation, residents of a particular country may be excluded from being able to register a player account or play for real money at Mr Green. We update our list regularly, but it can change in the meantime. If you are not sure if you are allowed to play at Mr Green, we recommend contacting the customer support.

The restricted countries at Mr Green Casino are currently: Andorra, Afghanistan, Algeria, Angola, Anguilla, Antarctica, Antigua and Barbuda, Armenia, Aruba, Australia, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Botswana, Bosnia and Herzegovina, British Indian Ocean Territory, British Virgin Islands, Brunei Darussalam, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, Cayman Islands, Central African Republic, Chad, China, Christmas Island, Cocos Islands, Comoros, Democratic Republic of Congo, Cook Islands, Cote D' Ivoire, Cuba, Cyprus, Czech Republic, Djibouti, Dominica, East Timor, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Falkland Islands (Malvinas), Faroe Islands, Fiji, France, French Guiana, French Polynesia, Gabon, Gambia, Palestine, Georgia, Ghana, Greece, Greenland, Grenada, Guadeloupe, Guam, Guinea, Guinea-Bissau, Haiti, Hong Kong, Hungary, India, Indonesia, Iran, Iraq, Israel, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Democratic People's Republic of Korea (North Korea), South Korea, Kuwait, Kyrgyzstan, Laos, Lebanon, Lesotho, Liberia, Libya, Macau, Madagascar, Malawi, Malaysia, Maldives, Mali, Marshall Islands, Martinique, Mauritania, Mauritius, Mayotte, Mexico, Micronesia, Moldova, Mongolia, Montserrat, Morocco, Mozambique, Myanmar, Namibia, Nauru, Nepal, New Caledonia, Nicaragua, Niger, Nigeria, Niue, Norfolk Island, Oman, Pakistan, Palau, Panama, Papua New Guinea, Philippines, Poland, Portugal, Puerto Rico, Qatar, Reunion, Russia, Rwanda, St. Helena, Saint Kitts and Nevis, Saint Lucia, Saint Vincent and the Grenadines, Samoa, Sao Tome and Principe, Saudi Arabia, Senegal, Seychelles, Sierra Leone, Singapore, Solomon Islands, Somalia, South Africa, Spain, Sri Lanka, Saint Pierre and Miquelon, Sudan, Swaziland, Syria, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tokelau, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Turks and Caicos Islands, Tuvalu, Uganda, Ukraine, United Arab Emirates, Uruguay, United States, Uzbekistan, Vanuatu, Vietnam, Virgin Islands, Wallis and Futuna Islands, Western Sahara, Yemen, Zambia and Zimbabwe.

Mr Green offers a 24-hour support. You can reach the customer services department all day and night on a UK landline phone number, a live chat or e-mail. You can expect to get a professional reply from a helpful representative.

Recent Promotions at Mr Green

→ Mr Green Casino Promotion with €5K Raffle and Infinite Spins

05.07.2019 Mr Green offers players the chance to win a share of €5,000 in a raffle or one hour of free spins in a tournament. Find all the details for the promotions here. more

→ Win a share of €50,000 with this Mr Green Leaderboard Promotion

27.06.2019 Mr Green online casino hosts regular slot tournaments and other promotions. This week they have a leaderboard promotion with €50,000 split up in 1,000 more

→ Mr Green Easter Promotions 2019

18.04.2019 Mr Green casino celebrates this year's Easter with promotions, where you can win an actual golden egg or cash and more

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