Casino Cruise FAQ last updated on 04.01.2018

Our Opinion:

Bonus wagering
Payment speed
Customer support

Casino Cruise Casino FAQ

Casino Cruise offers players from many countries a welcome bonus for their first deposit and sometimes even for the second, third or fourth deposit. What bonus you can get depends on the country you're signing up from. You can see some of the bonuses for UK, Canada and New Zealand players in our table, but these bonuses can change at any time. Current bonuses are available on the Casino Cruise Website. Also make sure to take a look at the bonus terms, as they will give you more information about possible bonus codes that you may have to enter, and also the bonus terms. Bonuses are subject to wagering and other conditions. → Casino Cruise Bonus Terms and Conditions

up to $1000 + 200 free spins, 1st deposit: 100% up to $200 + 200 free spins*

* Bonuses are subject to wagering and other conditions. We also cannot guarantee that the amounts are always up-to-date. Casino Cruise Bonus T&Cs |

The casino also offers a multitude of other promotions and tournaments, as well as competitions that give you the chance to get additional money or to win great prizes. More information about the bonuses and wagering requirements can be found in the detailed review about Casino Cruise casino.

The time it takes to get your money paid out from the casino is an important aspect that many players consider before they register with a website. Obviously, the faster you get your money, the better, and some casinos apply a pending period before they process withdrawals. In most cases it is also necessary to verify your identity by sending the casino a copy of your ID, passport or driver's licence, as well as a proof of address, which is normal practice and usually a requirement from the regulatory bodies to combat money laundering.

Withdrawals at Casino Cruise casino are usually processed within 48 hours, provided your player account has been verified. If it hasn't, you will need to send your documentation to the casino first, which will prolong the time of your withdrawal by a few days. Withdrawals are usually free of charge, and they are often processed much quicker than the expected 48 hours. VIP players will also jump the queue and get faster withdrawals.

A withdrawal is usually performed with the same payment method that was used for the deposit, unless this is not possible, in case of voucher payments for example. In this case the money will be transferred to your bank account. If you want the money as fast as possible, we suggest, that you use a faster payment method for depositing, such as Neteller or Skrill, as you will get the money just a few minutes after the withdrawal had been processed by the casino. Pending withdrawals can also be cancelled before they are processed, and the money will be credited back to your player account, and you can continue to play with it.

When you want to request a withdrawal at Casino Cruise you need to keep in mind that there are certain limitations for the amount that you can withdraw. The Casino applies restrictions for withdrawals that are capped at €5,500 per week, €22,000 per month and in case you want to withdraw over €100,000 the casino reserves the right to pay you in 10 instalments over the next 10 months. These restrictions don't apply to progressive network jackpots, and you can also raise the limits if you are a VIP player.

Casino Cruise generally doesn't charge fees for withdrawals or deposits into your player account. The casino accepts many different payment methods, among them credit cards, electronic wallets and voucher payments, and you can also perform a bank transfer. There are certain restrictions when it comes to the maximum withdrawal amount in a given timeframe, but other than that the casino offers fair payment terms and processes withdrawals in a timely manner.

Yes, it is possible to play over 800 games at Casino Cruise on a mobile device. The website is fully optimised for Android and iOS devices, and supported by many different phones and tablets. It is possible to play the games, deposit and withdraw money, and you can navigate easily through the website. You can even access the live casino on your mobile device. You can read our full review for Casino Cruise mobile here, or visit Casino Cruise directly and try it out yourself.

Casino Cruise is an instant casino, and it is not necessary to download a software. All games can be played directly in the browser, you will only have to install the Flash browser plug-in and enable it, if it is not already there. The huge game selection of over 1,300 casino games is neatly organised on the website, and it is very easy to navigate around, find the games you are looking for, make deposits and withdrawals or find other information. The website is also optimised for mobile devices, and you can play a great selection of the games while on the go. However, a mobile App is not available yet. More information about the mobile casino can be found in our mobile Casino Cruise review, or you can read the complete review about the casino and everything it has to offer, or visit it directly.

Unfortunately, Casino Cruise does not offer a no deposit bonus or free spins that you can get straight after the registration. However, once you have made your first deposit you may be eligible for a welcome bonus. You can find out more about the Casino Cruise welcome bonus in our detailed review about Casino Cruise casino, or you can visit the website directly for more information.

You can get free spins at Casino Cruise as part of ongoing promotions or when you first register and get them as part of the welcome bonus package for your first or subsequent deposits. Free spins are credited automatically to your player account, but you need to be careful and play them quick, as they are only valid for 24 hours, and if you don't play them this time they will be removed from your account. Winnings from free spins are credited as bonus money, and they are subject to wagering conditions of 40x. After you have fulfilled the wagering requirements you can cash out a maximum of £/$/€ 200 from those winnings.

To get a bonus you won't need to enter a Casino Cruise bonus code. Instead, when you make the deposit tick the box to receive the bonus, and it will be credited to your player account after you have made the deposit. However, for some bonuses it is necessary to enter a bonus code. You can find the bonus codes in the respective promotion on the website.

The Casino Cruise online casino offers many interesting bonuses, such as regular deposit bonuses, free spins offers, tournaments and competitions. More about the casino and their promotions can be found in this detailed review of Casino Cruise.

Casino Cruise casino tournaments are available every now and then, and you can win prizes in competitions. To see the current promotions it is best to look at the website directly, as they regularly change. The casino also offers a fantastic selection of many other bonuses, such as deposit bonuses, cashback, free spins, competitions and many more. You can find all the bonuses in the promotion calendar on the website, and if you would like to find out more about the casino, the games and what else they have to offer, you can read our review about Casino Cruise here.

When you want to play with bonus money at Casino Cruise you need to read the bonus terms before opting for bonus money. The wagering requirements for the welcome bonus are 40x the bonus amount. Also keep in mind that bonuses are valid for 14 days, and free spins for 24 hours. After this time has lapsed the bonus or free spins are removed from the player account. The minimum deposit in order to receive a bonus is £/$/€ 10, and you also need to keep in mind that deposits made with Neteller or Skrill may be excluded from receiving a bonus.

The game contributions are, aside from the wagering requirements, an important factor to consider. The game contributions can vary in the casinos, and with the promotions, so you need to look at the games that you can play with bonus money. At Casino Cruise, only video slots contribute 100% to bonus wagering, and classic slots 75%. Table games and traditional casino games contribute much less, and there are some slot machines that are completely excluded from being played with bonus money, including progressive jackpot slots. You can see the complete list of game contributions in our Casino Cruise review.

We aim to keep this information up-to-date, but terms can change in the meantime. The current and valid terms can be found at the website of the casino. → Casino Cruise Bonus Terms and Conditions

When you play with bonus money at Casino Cruise you need to make yourself familiar with the terms and conditions before playing. The wagering requirements for the welcome bonus and winnings from free spins are 40x the bonus amount, and you need to fulfil the wagering requirements before you can request a withdrawal of remaining winnings. For example, if you receive €100 in bonus money you need to play an amount of €4000 in the games (keep in mind the contributions for each game). Since not every round at a slot machine is a losing round you can fulfil the wagering requirements by betting the winnings again and again.

We aim to keep this information up-to-date, but terms can change in the meantime. The current and valid terms can be found at the website of the casino. → Casino Cruise Bonus Terms and Conditions

Casino Cruise offers a loyalty program for players who regularly play at the casino. Each time you wager money in the games you will get loyalty points that can be exchanged for cash. Once you have earned enough points the casino will contact you and offer you the opportunity to join the VIP program of Casino Cruise. Being a VIP member comes with perks, such as special bonuses, gifts, promotions, VIP events, faster withdrawal times or higher withdrawal limit, among others. If you are a VIP player, this is a casino where you loyalty will be generously rewarded.

Casino Cruise is one of the brands from Genesis Global Ltd. and among others regulated by the Malta Gaming Authority and the United Kingdom Gaming Commission. These regulators ensure that the games at the casino are safe and that you are not being cheated out of your money. The regulatory bodies ensure that the casino has to adhere to strict standards in terms of player fund protection, security and player protection.

When making a payment through the website your financial information and other transactions are protected through encrypted SSL connections, and the provider ensures that your personal information will not be given out to unauthorised third parties. With that regard, it is perfectly safe to play at Casino Cruise, and we can confirm that Casino Cruise is not a scam. You can find more information about what the casino has to offer in our in-depth Casino Cruise review about it, or you can visit the website directly.

If you are from a country that is on the list of excluded countries, you will not be able to open a player account at Casino Cruise casino. If online gambling is not legal in your territory, although it might not be listed in the list of countries, you should not play at Casino Cruise. However, if you do so, you do this at your own risk. Keep in mind that the list can change, but we aim to update it regularly. If you are not sure about whether players from your country are allowed th play for real money at Casino Cruise, we recommend contacting the customer support.

The following jurisdictions are currently on the list of excluded territories: American Samoa, Armenia, Australia, Belarus, Bolivia, Cambodia, Colombia, Comoros, Cuba, Denmark, France, French Guiana, French Polynesia, French Southern Territories, Georgia, Guadeloupe, Guam, Hungary, Indonesia, Iran, Islamic Republic of, Iraq, Israel, Kazakhstan, Korea, Democratic People's Republic of, Lebanon, Libya, Macedonia, The Former Yugoslav Republic , Marshall Islands, Martinique, Mayotte, Moldova, Republic Of, Montenegro, Myanmar, New Caledonia, Northern Mariana Islands, Pakistan, Philippines, Portugal, Reunion, Romania, Russia, Saint Pierre and Miquelon, Serbia, Spain, Sri Lanka, Suriname, Thailand, Turkey, Turkmenistan, Turks And Caicos Islands, Ukraine, United States, United States Minor Outlying Islands, Vietnam, Virgin Islands, U.s, Wallis and Futuna

The customer support department of Casino Cruise can be contacted every day from 08:00 until midnight GMT. You can either send an e-mail to, start a live chat during opening hours, or you can call the casino at one of the normal rate landline numbers for Canada, Austria or Malta.

Recent Promotions and News for Casino Cruise

→ Play at the Live Casino at Casino Cruise and Collect 10% Weekly Cashback

30.09.2019 Casino Cruise offers live casino players a Cashback promotion where players can get 10% up to €200 Cashback Bonus for net losses from the previous more

→ Win a Cruise To the Mediterranean at Casino Cruise [Expired]

11.08.2019 You can collect tickets for a raffle at Casino Cruise and get the chance to win a cruise through the Mediterranean with this online casino more

→ Win a Scary Halloween Holiday at Casino Cruise [Expired]

28.10.2018 Get the chance to win one of four spooky holidays at Casino Cruise this Halloween! more

Mr Green
Mr Green

When you are playing online games on the Internet, please keep in mind the legal age and restrictions for online gambling in your country. In most countries the legal age for gambling activities is 18 years, if you are under the age of 18, or online gambling is prohibited in your country, please close this website.

CasinoDaemon is an affiliate website, and we receive a commission for successful registrations. We are doing our best to keep this site up to date with accurate information, and we only introduce the best operators, which have been tested thoroughly by us. However, we cannot guarantee the accuracy of all the information of this site. You can read more in our disclosure and disclaimer, or the privacy policy.

Subscribe to our Newsletter