Page updated on: 03.12.2019
|Types of Games||Casino, Live Casino|
|Number of Games Web / Mobile:||1300 / 800|
|Software:||Play’n GO, Quickspin, Microgaming, Nyx Gaming, Evolution Gaming, Lightning Box, JFTW, ELK Studios, Rabcat, Foxium, Netent, Yggdrasil, 2 By 2 Gaming, Old Skool, Fantasma, Triple Edge Studios, BlaBlaBla Studios, NextGen Gaming, AdoptIt, Thunderkick, Instant Click, Red Tiger, Push Gaming, Big Time Gaming, Skywind, Relax Gaming, iSoftBet, Gamomat, Ezugi|
|Payment methods:||Bank Transfer, Boku, EasyEFT, Ecobanq, EcoPayz, Euteller, Giropay, iDebit, Instadebit, Interac e-Transfer, Interac Online, Jeton, Maestro, MasterCard, MiFinity, MuchBetter, Neteller, PayPal, Paysafecard, Rapid Transfer, Skrill, Sofort, Swish, Trustly, UPI Net Banking, Visa, Visa Electron, Zimpler|
|Currencies:||BHD, GBP, BGN, CAD, CNY, HRK, CZK, DKK, EUR, GEL, ISK, INR, KWD, MXN, NZD, NGN, NOK, PEN, PLN, QAR, RON, RUB, SAR, ZAR, SEK, TRY, AED, USD|
|Withdrawal time:||1 day|
|Withdrawal restrictions/limits:||€22,000 per month, €5,500 per week, VIPs have higher limits, Jackpots are excluded|
|Payment fees:||Deposits: free | Withdrawals: 2%, minimum of $2|
|Operated by:||Genesis Global Ltd. (Malta)|
|License:||Malta, Sweden, United Kingdom|
|Website languages:||English, German, Norwegian, Finnish|
|Support times:||08:00 - 00:00 GMT, email, live chat, phone UK, CA, SV, DE, FI, ZA, MT, NO|
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Kassu Casino FAQ
This FAQ provides many answers to commonly asked questions a player might have before playing at Kassu. If you don't find an answer to your question, please contact the support team. Keep in mind that information provided here can change any time.
When you request a withdrawal at Kassu, the casino will aim to process it within 24 hours, but it can take up to 48 hours. The speed also depends on the status of your account verification, and the casino may request documents from you to verify your identity.
The casino operator will also process the withdrawals to the same payment method that you used when you made the deposit. There are some payment methods that don't allow a withdrawal, in which case the casino will offer you a bank transfer withdrawal method as an alternative.
How long it takes for you to receive the money in your own account also depends on the chosen payment method. Some methods, like for example e-wallets are instant, but other transfers can take a few days for the banks to process them. More information about the payments can be found in the Kassu review.
There are some withdrawal restrictions to keep in mind when making a withdrawal at Kassu, which are currently a minimum of €/$/£10, a weekly limit of €5,500 and a monthly limit of €22,000. This excludes progressive jackpot wins.
A deposit at Kassu is free of charge, but the casino may charge a withdrawal fee of 2%, with a minimum of $1 when you request a withdrawal.
As a new player at Kassu Casino, you may be eligible to receive a welcome bonus at the casino, which can consist of one or more deposit bonuses and extra spins for your deposits. You can find the current bonuses in our overview table and on the website. Keep in mind, that bonus terms and conditions apply and that you may have to enter bonus codes to receive a bonus.
1st deposit: 100% up to €/$300 and 300 Free Spins, 2nd deposit: 50% up to €/$400, 3rd deposit: 25% up to €/$400, 4th deposit: 25% up to €/$400
Kassu doesn't currently offer a no deposit or signup bonus, but this may change in the future. Take a look at the casino to see if there are any special signup bonuses or promotions ongoing.
The extra spins are usually part of another deposit bonus, but it depends on the promotion on when they will be made available to you. The respective bonus terms and conditions of the promotion give more information about when you can play the extra spins. Winnings from extra spins are also subject to wagering requirements, unless otherwise stated in the promotional terms.
You may need a Kassu bonus code to receive a bonus. If this is the case, you can find the respective bonus codes in the promotional terms and conditions, as these may change over time. The casino may also send you special promotions, and if a bonus code is required, you will find it in the promotion.
Bonuses at Kassu are subject to wagering requirements of 40x the bonus that you need to fulfil within 14 days. Different game weightings apply, and only slots and other instant games contribute 100% to the bonus wagering. Some games may be excluded and others contribute much less. You can find complete overview of the game contributions in the bonus terms of Kassu, or in our detailed review.
To receive a bonus you'll need to make a minimum deposit of €/£/$10, and some payment methods like Neteller and Skrill may be excluded. When you play with bonus money, a maximum bet size of €5 for slots or €30 for table games may apply - take a look at the website bonus terms for other currency restrictions.
It's also important to keep in mind that some bonuses need to be played in a certain way, and low risk betting on live games for example is not permitted. There are currently no restrictions on how much you can win from a bonus, but free spin or extra spin winnings are limited to €/$/£100.
There is currently no Kassu App or other software that you need to install on any device to play the games at Kassu. Simply open the website in the browser of your desktop, laptop or mobile device and login to your player account or register one. You can currently find 1300 casino games for desktop, of which 800 are available on mobile. Take a look at our full Kassu Casino Review to find out more about the casino.
Kassu is optimised for mobile devices, and you can visit the casino in the browser on your iPhone, iPad, Windows Phone or Android smart phone or tablet. The responsive design automatically adjusts to the size of your device's screen. You can play 800 mobile casino games on the go and also make use of all other functionality of the website, including making deposits and withdrawals, contacting the support or reading the FAQ.
When you play mobile casino games, keep in mind to use a good Internet connection, ideally a wireless network, and not your mobile data, as these types of games can require more bandwidth and you may be using up your data allowance - if you have one.
The VIP program is an exclusive membership and by invitation only from Kassu. If you become a VIP player, the casino will offer you many perks, including special bonuses and gifts, invitations to events, a personal account manager, higher withdrawal limits and much more.
There is no other special loyalty program that rewards players, but players can receive regular bonuses and promotions at the casino.
Kassu is operated by the established company Genesis Global Ltd. who have been operating a number of successful casino brands for many years now, and made a name for themselves by being a reliable provider. The casino is licensed by a number of different European countries, including the United Kingdom, Malta and Sweden.
The games that you can find that Kassu are also licensed, and you can expect to get a fair chance when playing for real money at the casino. Overall, Kassu is a safe and trustworthy casino that is offered by an experienced team of professionals that have proven to be reliable, especially when it comes to paying out player winnings.
The customer support is available between eight in the morning and midnight, and you can either call them on the phone or speak to them in the live chat. The casino operator offers a number of freephone hotlines from many countries, including the UK, Germany, Canada and many other countries, and you can also call a landline number in Malta. If you prefer to send an e-mail, you can do this at any time and contact them at firstname.lastname@example.org.