Page updated on: 22.04.2020

Our Opinion:

Bonuses
Bonus wagering
Payment speed
Customer support
Casoola Logo

What players think about Casoola:  

Average rating of 5.0/5 from 2 votes

payments are normally carried out within one day
bonus wagering requirements and terms are very good
many payment options available
there are weekly and monthly withdrawal limits
withdrawals may incur fees
Types of Games Casino, Live Casino
Number of Games Web / Mobile: 1300 / 800
Software: Play’n GO, Quickspin, Microgaming, Nyx Gaming, Evolution Gaming, Lightning Box, JFTW, ELK Studios, Rabcat, Foxium, Netent, Yggdrasil, 2 By 2 Gaming, Old Skool, Fantasma, Triple Edge Studios, BlaBlaBla Studios, NextGen Gaming, AdoptIt, Thunderkick, Instant Click, Red Tiger, Push Gaming, Big Time Gaming, Skywind, Relax Gaming, iSoftBet, Gamomat, Ezugi
Payment methods: Bank Transfer, Boku, EasyEFT, Ecobanq, EcoPayz, Euteller, Giropay, iDebit, Instadebit, Interac e-Transfer, Interac Online, Jeton, Maestro, MasterCard, MiFinity, MuchBetter, Neteller, Pay N Play, PayPal, Paysafecard, Rapid Transfer, Skrill, Sofort, Swish, Trustly, UPI Net Banking, Visa, Visa Electron, Zimpler
Currencies: BHD, GBP, BGN, CAD, CNY, HRK, CZK, DKK, EUR, GEL, ISK, INR, KWD, MXN, NZD, NGN, NOK, PEN, PLN, QAR, RON, RUB, SAR, ZAR, SEK, TRY, AED, USD, VES
Withdrawal time: 1-2 days
Withdrawal restrictions/limits: $22,000 per month, $5,500 per week, VIPs have higher limits, Jackpots are excluded
Payment fees: Deposits: free | Withdrawals: 2%, minimum of $2
Online since: 2020
Operated by: Genesis Global Ltd. (Malta)
License: Malta, Sweden, United Kingdom
Website languages: English, German, Finnish, Norwegian
Support times: 08:00 - 00:00 GMT, email, live chat, phone UK, CA, SV, DE, FI, ZA, MT, NO
Restricted countries:
American Samoa, Armenia, Australia, Belarus, Bolivia, Cambodia, Colombia, Comoros, Cuba, Denmark, France, French Guiana, French Polynesia, French Southern Territories, Georgia, Guadeloupe, Guam, Hungary, Indonesia, Iran, Islamic Republic of, Iraq, Israel, Kazakhstan, Korea, Democratic People's Republic of, Lebanon, Libya, Macedonia, The Former Yugoslav Republic , Marshall Islands, Martinique, Mayotte, Moldova, Republic Of, Montenegro, Myanmar, New Caledonia, Northern Mariana Islands, Pakistan, Philippines, Portugal, Reunion, Romania, Russia, Saint Pierre and Miquelon, Serbia, Spain, Sri Lanka, Suriname, Thailand, Turkey, Turkmenistan, Turks And Caicos Islands, Ukraine, United States, United States Minor Outlying Islands, Vietnam, Virgin Islands, U.s, Wallis and Futuna

Casoola Casino Review

One of the more fun and playful casino brands of Genesis Global Ltd is Casoola. The established casino operator has now introduced around a dozen casino brands that have proven to be very popular with players, and they have a very good reputation as a trustworthy operator.

At Casoola, you can join a team of space adventurers and robots while you play your favourite casino games. The comic-style designed website offers 1300 casino games from many popular developers and live casino tables from Evolution Gaming and NetEnt. The website is fully optimised for mobile, and you can play a large number of casino games on your smart phone or tablet computer.

Another interesting point about Casoola casino are the many accepted payment methods, including many local methods for players from South Africa or Canada for example. Once you request a cash out of your winnings, the withdrawal request is processed within a short time, often within a day.

The casino operator is licensed by a number of regulators, including Malta and the United Kingdom, which means that you can expect fair and tested games in a secure gaming environment.

Recent Promotions and News for Casoola

→ UKGC lifts Genesis Global Ltd License Suspension

17.10.2020 The UK Gambling Commission has lifted the suspension of the gaming license from Genesis Global Ltd and they can resume with their UK offering.....read more

→ UKGC suspends Genesis Global Ltd Remote Gambling License

21.07.2020 On the 20th of July, the UK Gambling Commission announced the suspension of Genesis Global Ltd's license, to further investigate the operator's conduct.....read more

→ Win One of Eight Casino Bonuses at the Wheel of Genesis

10.01.2020 Which bonus will you reveal at the Wheel of Genesis? Take your chance and spin the wheel to win one of eight casino welcome bonuses at a Genesis Global casino.....read more

Many players are offered a welcome bonus at Casoola, and you can select your country from the list below to see current bonuses. Remember, that the bonus is subject to terms and conditions that limit how you can use it, and the bonus can also change at any time. Take a look at the website to find out more about the bonuses.

Aside from the welcome bonus, you can also find other regular promotions which include deposit bonuses or bonuses that you can use with the live casino. From time to time, the casino also offers tournaments or promotions for special occasions.



$1,500 over 4 deposits and 200 Free Spins
1st deposit: 100% up to $300 and 200 Free Spins, 2nd deposit: 50% up to $400, 3rd deposit: 25% up to $400, 4th deposit: 25% up to $400

* Bonuses are subject to wagering and other conditions. We also cannot guarantee that the amounts are always up-to-date. Casoola Bonus T&Cs | begambleaware.org

The casino bonuses can vary with the promotion, so it's best to take a look at the bonus terms of each promotion before taking bonus money from the casino. You can choose between the general casino welcome bonus or a live casino welcome bonus. Deposits made with Neteller or Skrill will not qualify for the bonuses.

It is not necessary to enter a Casoola bonus code for the first deposit, but if you wish to also take subsequent welcome bonuses, you will need to enter the respective bonus codes, which you can find in the promotional terms on the website.

The significant bonus terms for the casino welcome bonus include a minimum deposit of €/$/£10 and wagering requirements of 40x the bonus which need to be fulfilled within 14 days. A maximum bet of €/$/£5 (slots) or €/$/£30 (other games) applies, as well as game restrictions and weightings.

If you receive extra spins as part of the welcome bonus, 20 spins will be credited after the deposit, and the remainder is divided over the next 9 days, with 20 daily spins. These extra spins are valid for 72 hours, so if you don't play them, they will be removed from your account. You can win a maximum of €/$/£100 from the spins.

We aim to keep this information up-to-date, but terms can change in the meantime. The current and valid terms can be found at the website of the casino.→ Casoola Bonus Terms and Conditions

Bonus details
Bonus wagering: Bonus: 40x Bonus, Free Spins Winnings: 40x
Bonus valid for: Bonus: 14 days, Free Spins: 72 hours
Maximum bet with bonus: Video Slots and Slots: £/€/$5 / R75 / 50Kr per spin All other games: £/€/$30 / R450 / 300Kr per bet
Minimum deposit amount to get bonus: €10
Maximum win you can cash out from bonus: no restrictions for winnings derived from bonus money, winnings from free spins: £/€/$ 100 SEK/NOK 1000, ZAR 1,500
Game contributions
Video Slots and other games 100%
Classic slots 75%
Table games 10%
Blackjack games 5%
All Jackpot games, live games and Video Poker games. Slots: See up-to-date list in the bonus terms Excluded

Many different payment methods are available at Casoola, including international and local payment methods for players from Canada, India or South Africa for example. You have the choice between credit cards, debit cards, e-wallets, instant banking methods and vouchers. Take a look at our table below to see all accepted payment methods.

UK update: As of April 14, 2020, players from the United Kingdom can no longer use credit cards or specific e-wallets with credit card funding to make payments to casinos. (→ read more)

A deposit is free of charge, and can be made with a minimum of €/$10. Regarding the Casoola withdrawal, the minimum is €/$20, and it will likely incur a fee. There are also weekly and monthly withdrawal limits (see table below).

The casino is also obligated to process a withdrawal only to the same payment methods that was used for the deposit. Only in cases when this isn't possible (for example when you used a voucher or other payment method that doesn't allow receiving funds), you can request a bank transfer which will likely take a few days to be processed by the banks. On a more positive note though, withdrawal requests are processed fairly quickly, usually within 1-2 days, but it also depends on whether your player account has been verified already.

Remember, casino account verification is a process required by the regulatory bodies, with the aim to prevent money-laundering.

Deposits and Withdrawals
Available Methods: Bank Transfer, Boku, EasyEFT, Ecobanq, EcoPayz, Euteller, Giropay, iDebit, Instadebit, Interac e-Transfer, Interac Online, Jeton, Maestro, MasterCard, MiFinity, MuchBetter, Neteller, Pay N Play, PayPal, Paysafecard, Rapid Transfer, Skrill, Sofort, Swish, Trustly, UPI Net Banking, Visa, Visa Electron, Zimpler
Currencies: BHD, GBP, BGN, CAD, CNY, HRK, CZK, DKK, EUR, GEL, ISK, INR, KWD, MXN, NZD, NGN, NOK, PEN, PLN, QAR, RON, RUB, SAR, ZAR, SEK, TRY, AED, USD, VES
Minimum Deposit: €/£/$ 10 / 100Kr / R150
Maximum Deposit: Visa, Mastercard, Skrill, Neteller, Trustly, Entropay, Sofort, Giropay: €/£/$5,000 / 50,000 Kr
Paysafecard: £200 / $300 / €250 / 2,500 Kr
Zimpler: 9,000 Kr / €900
Euteller: €2,000
R75,000 for every payment method
Boku: £30
EcoPayz: €/£1,000 / 10,000 Kr
Minimum Withdrawal: €/£/$ 10 / 100Kr / R150
Maximum Withdrawal: $22,000 per month, $5,500 per week, VIPs have higher limits, Jackpots are excluded
Withdrawal time: 1-2 days
Fees: Deposits: free | Withdrawals: 2%, minimum of $2
Verification required: Yes

The great game selection includes games from dozens of developers, some of them you might know already, for example Netent, Microgaming or Yggdrasil, but you can also find the games from smaller studios, including iSoftBet, Red Tiger Gaming, Push Gaming, Gamomat or Skywind.

The game selection available on desktop includes 1300 games, while the mobile selection is more limited, as not every game has been developed in HTML5 yet.

You can sort the games into different categories, including slots and jackpots, live casino, traditional casino games or by provider.

The slot selection includes many popular titles, including Book of Dead, Starburst, Ramses Book, Fire Joker, Reel King, Gonzo's Quest, Gemix, Bonanza, Twin Spin, Royal Seven XXL, Vikings Go Berzerk, Thunderstruck II, Moon Princess, Rise of Olympus, and many more.

You can also find some popular network jackpots, including Mega Fortune, Mega Moolah, Holmes and the Stolen Stones, Ozwin's Jackpot, and many more.

The live casino provides access to the live tables from Evolution Gaming and NetEnt, and you can find many roulette and blackjack games, some of which are also available in other languages than English, including German, Finnish, Norwegian or even Arabic. There are also some interesting live tables available, including Monopoly Live, Side Bet City, Lightning Dice, Casino Hold'em, Dream Catcher, Lightning Roulette and Deal or No Deal Live.

If you prefer playing casino games in their online versions, you can also find dozens of tables with roulette, blackjack or video poker in many versions.

Casoola online casino is regulated through the licences issued to Genesis Global Ltd, a Malta-registered company. They have licences from several regulators, including Malta and the UK. You can check the status of their licences through the links below.

The regulators make sure that the casino is compliant with the regulations. Some of these include fair random number generators of games, player fund protection, measures for responsible gambling and prevention of problem gambling, as well as anti-money-laundering provisions. With these licenses, you can expect fair and safe games at Casoola.

Malta Gaming Authority: MGA/B2C/314/2015 Check License ↱
UK Gambling Commission: 45235 Check License ↱
Sweden: Check License ↱

Casoola lets you set limits for responsible gambling after you've registered your player account. These limits include daily, weekly or monthly depositing limits, play limits, session time limits, wagering limits, loss limits and the reality check. You can find the link to the responsible gambling settings in the main player menu, and you need to go to the section about the limits.

You can also opt to self-exclude for a determined period of time or indefinitely. Depending on your country of residence, you may also be able to make use of self exclusion services that apply to casino is registered in a specific country, like for example Gamstop ↱ for UK players, or Spelpaus ↱ for Swedish players.

Casoola is optimised for mobile play, and you can enjoy 800 mobile games on iOS, Android Windows Phone devices. The responsive design will automatically adjust to the size of your screen, and the games are available in HTML5, which makes them compatible with most devices. You can also use all other features of the website, including making deposits or withdrawals, or contacting the support.

In general, we recommend playing mobile casino games with a wireless Internet connection and not your mobile data, as you might use up your data allowance faster than expected, as casino games can be a little larger and take up more volume. It is also recommended to play with a stable connection, as interruptions in the games can potentially lead to problems, especially when it is live games that you are playing on mobile.

You can also become a VIP player at Casoola, but the casino is a bit secretive on how much you actually have to play or deposit to become a member of the VIP club, and all members are invited by personal invitation only. VIPs can enjoy many perks, including a personal account manager, exclusive bonuses, monthly prize draws, exclusive holidays, higher withdrawal limits and other gifts.

You can contact the customer support via e-mail at support@casoola.com or send your complaint to complaints@casoola.com. Casino support is available between 08:00 in the morning and 00:00 CET, and you can also contact the customer support via telephone, and they offer phone numbers from many countries, including the UK, South Africa, Sweden, Norway, Canada, Germany, Finland and Malta, or you can use the live chat and chat to the support department through the website.

Leave your rating and/or comment

Your Rating:


Your name:

Headline:

Your comment:

Comment and vote optional. No personal information is stored. Submissions are subject to approval. No spam, please! Consider the Netiquette when leaving a comment. Don't post personal information. For queries to the casino, please get in touch with their customer support.

FAQ

Casoola aims to process withdrawals within 24 to 48 hours. However, how fast it is processed depends on a few factors. One of them is the account verification, and it is very likely that the casino will ask you to verify your identity with them before they will process any cash outs of casino winnings.

The identity verification is a required process and part of the regulations from licensing bodies. You will usually have to send the casino a copy or scan of your identity card or passport, as well as the proof of address, which can be a recent bank statement or utility bill. Depending on the payment method that you have used, the casino may also ask for proof that you are the owner of the payment account or credit card.

After all the necessary checks have been carried out by the casino, they will process your withdrawal, and you will have the money in your account within moments, although a bank transfer, or transfer back to a credit card can take a few days bank processing times. The casino will only use the payment methods for the withdrawal which you initially used for the deposit, and only in cases when this is not possible, they will offer you a bank transfer alternative.

Just like the other casinos from Genesis Global Ltd, Casoola applies withdrawal limits that restrict how much you can cash out in a predefined period of time. The weekly withdrawal limit is $5,500, and the monthly limit $22,000. This limit don't apply to progressive jackpots, and VIP players can have higher withdrawal limits.

A deposit at Casoola is free of charge, but fees can still be applies by your payment provider. Take a look at the payment provider's payment terms to find out more. The withdrawal fees at Casoola are currently set to 2%, with a minimum of $1, or other currency equivalent.

There is currently no Casoola no deposit or signup bonus available. Take a look at the table on this page for a the current welcome bonuses at the casino, or visit the website directly.

It depends on the promotion on whether or not it is required to enter a Casoola bonus code. For example, if you wish to take advantage of the welcome bonus, you won't have to enter a bonus code. When making your first deposit, simply tick during the payment that you wish to receive the bonus.

However, if you also wish to take additional welcome bonuses for your second, third or fourth deposit, you need to enter the corresponding bonus code when making the deposit. You can find the bonus codes in the bonus terms of each promotion.

Yes! Casoola is optimised for mobile play, and you can find 800 mobile casino games developed in HTML5, which you can play on your iPhone or iPad, Android smartphone or tablet, or on your Windows Phone device. The website is easy to navigate on a mobile device, and you can make deposits, withdrawals and use all other functionality that is also available on the desktop version of the website.

It is not necessary to download a Casoola software or casino app to play the games. Simply visit the website in the browser on your desktop computer or mobile device, and you can use all the functionality available. The game selection is larger on a desktop or laptop computer, this is because not every game has been developed to be compatible with mobile yet.

Casoola is one of the casino brands from Genesis global Ltd who operate a number of online casinos. The company is licensed by different regulators, including the UK Gambling Commission, the Malta Gaming Authority and the Swedish Spelinspektionen. You can check the Casoola licenses through the links on this page.

Aside from being regulated by some of the world's strictest regulators, the casino also warrants to protect your personal data, and every transaction is secured through SSL encryption. You can expect a fair game in a safe environment. We have not had any bad reports about the casino, and can confirm that it is a trustworthy operator that gives you a fair chance for a win.

No Bonus Casino
No Bonus Casino

When you are playing online games on the Internet, please keep in mind the legal age and restrictions for online gambling in your country. In most countries the legal age for gambling activities is 18 years, if you are under the age of 18, or online gambling is prohibited in your country, please close this website.

CasinoDaemon is an affiliate website, and we receive a commission for successful registrations. We are doing our best to keep this site up to date with accurate information, and we only introduce the best operators, which have been tested thoroughly by us. However, we cannot guarantee the accuracy of all the information of this site. You can read more in our disclosure and disclaimer, or the privacy policy.

Subscribe to our Newsletter