Page updated on: 11.11.2019
|Types of Games||Casino, Live Casino|
|Number of Games Web / Mobile:||1500 / 1000|
|Software:||Edict, Microgaming, Netent, Play’n GO, Red Tiger, Betsoft, Quickspin, Yggdrasil, Pragmatic Play, WMS, Thunderkick|
|Payment methods:||Bank Transfer, EcoPayz, Euteller, Instadebit, Interac Online, MasterCard, Neteller, Paysafecard, Przelewy24, Skrill, Sofort, Trustly, Venus Point, Visa, Zimpler|
|Currencies:||EUR, CAD, USD, NOK, INR, NZD|
|Withdrawal time:||1-5 days|
|Withdrawal restrictions/limits:||no general limits|
|Payment fees:||Deposits: free | Withdrawals: free|
|Operated by:||Bethard Group Limited (Malta)|
|Website languages:||English, Finnish, Norwegian, German, Spanish, Japanese|
|Support times:||09:00 to 01:00 CET live chat, email|
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Cashmio Casino FAQ
This Cashmio FAQ aims to answer some of the most frequently asked questions regarding the casino and its payment policies, bonuses, terms and more. We aim to keep this information updated, but if you have further questions that aren't answered here, please contact the customer support.
There are a few things to consider when requesting a withdrawal at Cashmio casino. First, the casino has a minimum withdrawal policy of €/$20, and they will only process the withdrawal to the same payment method that was used for the deposit, unless this is impossible. It may also be necessary to have your player account verified before the online casino will pay your winnings.
A withdrawal at Cashmio is processed within five days, which is relatively slow, compared with other casinos. However, depending on the status of your account verification, the withdrawal may be processed much faster. The timeframe is not a pending time per se, but you can cancel a pending withdrawal before it is processed by the casino, and the money will be credited back to your casino player account.
The verification process is part of the anti-money laundering regulations from casino regulatory bodies, and online casinos have to verify the identity of the players. To verify your identity, you will usually have to send the casino a scan or photo of your government-issued photo-ID, and a proof of address, which can be a recent bank statement or utility bill showing your address.
There are no general withdrawal restrictions at Cashmio, which means that you can cash out as much of your winnings as you like in any given time-frame.
Deposits and withdrawals at Cashmio are free of charge, and the casino will carry the charges for the players. Keep in mind that some payment method providers may charge their own fees, so keep an eye on the payment policies of the payment method that you are using.
Cashmio offers a welcome bonus to players in many countries, including New Zealand, the UK, Germany and Canada. Select the country from the list below to see the current bonus, or visit the website directly. Bonuses mentioned on the website prevail.
There are also a number of other Casino promotions, including slot tournaments and daily missions that allow you to collect coins which can be exchanged into cash or extra spins. There are also monthly casino promotions available.
Select your country for specific bonuses
Players from some countries can receive a Cashmio no deposit bonus in the form of free spins for select slots. Visit their website to find out if you qualify for some sign up spins. Keep in mind that the winnings from the free spins are subject to wagering conditions and other terms.
You can receive extra spins as part of ongoing promotions or in exchange for the coins at Cashmio. Depending on the promotion during which they are handed out, you'll find more details on the promotional terms. Some extra spins are credited immediately, and possibly the next day. Keep in mind that extra spins are valid for a limited number of days, as mentioned in the respective promotional details. Winnings from free spins have to be wagered within seven days.
It is usually not necessary to enter a Cashmio bonus code when claiming a bonus, but this can depend on the type of promotion. Some special promotions might require you to opt-in, and you can find out in the promotional details, if that's the case.
Bonuses at Cashmio are subject to a number of terms and conditions, including wagering requirements. If you received bonus money from the casino you need to wager it 25x the bonus plus the deposit. This means, that if you for example receive a 100% match bonus on your deposit of €20, you will have €40 to play with. You will then need to wager a total of €2000 in the games to fulfil the wagering conditions.
Also keep in mind that there are also game weightings for different types of games, which you can find in the promotional details or in our Cashmio review. For example, slots and jackpot slots will contribute 100% to the wagering, but other games contribute much less or are excluded completely. To receive bonus money from the casino you need to make a minimum deposit of €20, and you can play with a maximum bet size of €5 per spin. Bonus money is also valid for 14 days, during which the wagering needs to be completed, and re-spin winnings are valid for seven days. Regarding the wagering, winning some free spins are subject to 45x wagering requirements. These terms may change in the meantime, for up-to-date terms and conditions, please visit Cashmio.
Cashmio is an instant casino, and it's not necessary to download casino software to play the games. Simply open the website in the browser on your desktop or laptop computer or mobile device, and enjoy the games. There is also no dedicated mobile casino app available, simply open the website in your mobile browser.
Yes, Cashmio Casino is optimised to be compatible with a number of mobile devices, including iOS or Android smart phones or tablets, and Windows Phones. You can find 1000 mobile casino games and also use other features of the website, for example contacting the support, filtering the games were making deposits and withdrawals.
Cashmio doesn't have a dedicated VIP program, but players can participate in missions and collect coins, which are essentially a loyalty program. These coins can be exchanged into rewards, including cash and free spins.
Cashmio Casino is operated by MT Secure Trade Ltd, a company that also operates a number of other successful and trustworthy online casinos. There casinos are licensed by several gaming regulators, including the UK Gambling Commission, the Malta Gaming Authority and the Swedish Spelinspektionen.
Players can enjoy a safe gaming environment with a number of regulations surrounding safety, payments, security and prevention of compulsive gambling. The games available at Cashmio all have their own licenses and have been tested for fairness by independent bodies. The casino itself cannot tamper with the software of the games or change the RTP. You can expect a fair chance of winning. As of now, Cashmio casino is safe and secure, and generally a trustworthy casino.
The customer support at Cashmio is available between 09:00 in the morning and 01:00 CET in the live chat on the website. You can also send an e-mail at any time of day, and the casino support department will aim to answer your question as soon as possible.