Page updated on: 30.04.2020

Online Casinos with 24/7 Support

There are many online casinos out there, and finding the right one can be tough. Aside from account currencies and payments, the customer support is also important, especially when you live in a different time-zone than where the office of the casino is located.

There are many licensed casinos that have their offices in Europe. Many of these casinos don't offer around the clock support, which means that you have to contact them at a different time, or send an email and wait for a reply. This can be a nuisance if you're located on the other side of the world.

Some players might prefer playing at a casino that offers around-the-clock customer support, and we've compiled a list with the best 24/7 support online casinos right here. These casinos offer support in English, and many other languages, but availability of other language support might be limited, and not available around the clock.

Related Pages:

Casinos with No Deposit or Signup bonuses

Name Highlights Rating Links
Caxino ✓ Bonuses have low wagering requirements and good terms
✓ interesting loyalty and VIP program
✓ 1000 games on desktop and 900 on mobile
✓ Game Types: Casino, Live Casino
Visit
King Billy ✓ website is optimised for mobile play
✓ payments are processed within an hour
✓ bonus terms and wagering are very good
✓ 3500 games on desktop and 2500 on mobile
✓ Game Types: Casino, Live Casino
Visit
Review
Wildz ✓ Bonuses with low wagering requirements
✓ many loyalty rewards
✓ 1000 games on desktop and 900 on mobile
✓ Game Types: Casino, Live Casino
Visit
Review
Fun Casino ✓ easy access and fully responsive website
✓ payments are processed fast and reliable
✓ many interesting games
✓ 700 games on desktop and 550 on mobile
✓ Game Types: Casino, Live Casino
Visit
Review
Guts ✓ Withdrawals are processed within a few hours
✓ Regular promotions with good Conditions
✓ Huge and varied game selection
✓ 1700 games on desktop and 1400 on mobile
✓ Game Types: Casino, Live Casino, Sportsbook, Poker
Visit
Review
Rizk ✓ Withdrawals are processed within a few hours
✓ Regular promotions
✓ Wheel of Rizk loyalty rewards
✓ 1700 games on desktop and 1400 on mobile
✓ Game Types: Casino, Live Casino, Sportsbook
Visit
Review
Gate777 ✓ Payments are usually processed within 24 hours
✓ low bonus wagering requirements
✓ Games from many developers
✓ 1200 games on desktop and 1000 on mobile
✓ Game Types: Casino, Live Casino
Visit
Mr Green ✓ Withdrawals are processed fast
✓ Many weekly promotions
✓ Outstanding game selection
✓ 1700 games on desktop and 1200 on mobile
✓ Game Types: Casino, Live Casino, Sportsbook
Visit
Review
Sunmaker ✓ Payments are processed fast and reliable
✓ Interesting game selection from many providers
✓ Sports betting also available
✓ 1000 games on desktop and 1000 on mobile
✓ Game Types: Casino, Live Casino, Sportsbook
Visit
Review
Queen Vegas ✓ 24/7 customer support
✓ payments are processed in a timely manner
✓ 1300 games on desktop and 800 on mobile
✓ Game Types: Casino, Live Casino
Visit
Review
Playmillion ✓ 24/7 customer support
✓ Withdrawals are processed fast
✓ 350 games on desktop and 100 on mobile
✓ Game Types: Casino, Live Casino
Visit
Review
Casumo ✓ 24/7 Support
✓ Weekly Reel Races and other promotions
✓ Mobile casino app
✓ 2000 games on desktop and 1500 on mobile
✓ Game Types: Casino, Live Casino
Visit
Review
Royal Panda ✓ Free of charge payments
✓ 24/7 Customer Support
✓ 1500 games on desktop and 1300 on mobile
✓ Game Types: Casino, Live Casino, Sportsbook
Visit
Casino Casino ✓ website is mobile optimised
✓ payments are processed fast
✓ game selection features many interesting titles
✓ 700 games on desktop and 550 on mobile
✓ Game Types: Casino, Live Casino
Visit
No Bonus Casino ✓ 10% Cashback on all lost deposits
✓ Withdrawals are processed fast
✓ 24/7 Customer Support
✓ 700 games on desktop and 550 on mobile
✓ Game Types: Casino, Live Casino
Visit
Review
Boyle ✓ payments are processed fast
✓ fair wagering requirements and bonus terms
✓ 500 games on desktop and 200 on mobile
✓ Game Types: Casino, Live Casino, Sportsbook, Poker
Visit
Review
Zet Casino ✓ huge game selection
✓ fast payments
✓ 3000 games on desktop and 2500 on mobile
✓ Game Types: Casino, Live Casino
Visit
Crypto Wild ✓ Payments are processed within 24 hours
✓ 24/7 Support
✓ Focus on Crypto Currencies
✓ 1000 games on desktop and 800 on mobile
✓ Game Types: Casino, Live Casino
Visit
888 ✓ many promotions available
✓ website is optimised for mobile devices
✓ 170 games on desktop and 120 on mobile
✓ Game Types: Casino, Live Casino, Poker, Sportsbook
Visit
Review

Live chat, phone, social media or email

Most online casinos offer a live chat support these days, which you can use on desktop, laptop and mobile devices. You can also send an email directly to the casino or use a provided contact form.

Some casinos also offer dedicated phone lines, some even for specific countries. Offering a phone hotline is a good option to give users an even better experience if they can speak to a support representative directly, as not everyone feels comfortable to use a chat.

Telephone hotlines are often freephone numbers, where the casino carries the cost for their players, but some have land-line numbers where local fees apply. Casinos with premium hotlines are rare these days, as it seems greedy from a casino to charge their players extra for support. This practice is not very common anymore.

Availability of phone support may not be around the clock though, especially in some specific languages other than English, so take a look at the casino's customer support options to find out more.

Many online casino also have a social media presence these days, giving you updates on current special promotions or new games. You can also contact the casino through social media channels, although we don't recommend it as the safest channel. Speaking through the live chat is recommended.

Importance of good customer support in online casinos

A serious casino will not underestimate the importance of good customer support! That said, it's not only the quality of support but also availability and contacting options.

Players can speak to an agent when problems arise with games, bonuses or payments, or when they have a general question about the casino, bonus terms or payment terms. It will put players at ease knowing that they can speak to someone when they need to is important to build player loyalty and trust.

FAQ

The support times at online casinos vary, and each operator has their own availability. Check the casino page for support times, or take a look at this article, to find casinos that offer 24/7 support in English.

Most online casinos offer support in English and other languages, usually the language that the website is also available in. However, support in other languages might not be available around the clock.

It's important that a serious online casino offers customer support around the clock, not just to be able to assist their players in a timely manner, but it also helps to build trust with players and underline the emphasis that the casino puts on their player's happiness.

The availability of 24 hour support at online casinos is important for players who don't live in the time-zone of the casino's premises. Even though most casinos offer support until late at night, it might not be the prime-time of some players, so offering everyone the option to contact support any time is definitely part of the service of a good online casino.

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King Billy
King Billy

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