Mr Green Casino FAQ
A withdrawal at Mr Green will normally be processed within one day of your request, providing all necessary verification documents have been provided by you. It is regular practice that online casinos verify your identity before you can make the first withdrawal. When withdrawing money the same method will be used, that was also used for the deposit, unless this is not possible. If you prefer a fast withdrawal method, you should deposit with a fast method as well.
The e-wallets are usually the fastest for depositing and withdrawing funds from your casino player account. Deposits are instant, and withdrawals can be credited within just a few hours after they have been processed by the casino. If you use a Visa credit card to deposit, the withdrawal will take 3 to 5 days to appear in your account, as processing times of the banks require a few days. For the quickest withdrawal we recommend Neteller or Skrill.
Mr Green offers a welcome bonus of 100% up to £100 on your first deposit. This casino signup bonus is only valid for new customers, and you'll need to deposit at least £10. If you deposit at least £20 you can get an additional 100 free spins for a selected slot. You will then get 20 spins for the next 5 days. The Mr Green signup bonus will be credited automatically and you don't need to enter a bonus code. Winnings from free spins are credited as additional bonus money. You can also get a live casino second chance bonus if you play only table games in the live casino. You can get a 50% cashback bonus up to £50 when you deposit at least £20 minmum deposit. This cashback bonus is not tied to wagering conditions.Winnings from the free spins are credited as bonus money and are subject to the wagering requirements mentioned below. The bonus will be credited automatically, and you do not need to enter a Mr Green bonus code.
Bonus wagering at Mr Green is slightly different then it is in other casinos. Here you can withdraw your winnings before fulfilling the requirements. This works as follows: your cash balance is used first to play with. If you win and want to make a withdrawal, it is possible, but you would forfeit your additional bonus money. If you don't win however, you can use your bonus balance to continue playing. The bonus then is subject to 35 times wagering requirements, before you can make a withdrawal. Please see our full review of Mr Green for more information about the bonus.
Mr Green does not offer a software download - the website is an instant Casino. You can access the website on many different devices, also Mac- or Linux computers or mobile devices, such as iPhones or Androids. All games are optimised for quick loading times, however, the quality of graphics and the overall gaming experience are not compromised.
You can access the Mr Green Casino from virtually every computer that supports Flash, and has Cookies activated. That there is no download version available but that doesn't mean the game selection is not good - on the contrary, you can find almost 600 exciting games at this website.
Every now and then you can participate in Mr Green tournaments. These are usually announced in the Mr Green Blog or Messages that you can find on the website. In these tournaments you can play for the best position on the leaderboard and win great prizes. All players play against each other, according to a set of rules outlined in the tournament conditions.
Slot tournaments are always played with real money. Usually you have to play 20 Spins with a minimum wager of £0.20. The rules depend on the tournament, some of them allow playing in different games, others don't. At the end of your session, the relative payout of your session is calculated and you receive points. The player with the highest score wins. This doesn't mean that you need to wager a lot of money, even players with a lower wager can get a higher overall score, as the score is calculated relative to the payout you received. You can check your score on the tournament leaderboard.
Mr Green does not currently offer a no deposit bonus or a signup bonus. However, as a new customer you can receive 100% up to £/€/$100 + up to 200 free spins. The winnings from the free spins are credited as bonus money as well. If you are interested to find out more about this casino, you can read our detailed review about Mr Green, or visit the website and see for yourself.
The Mr Green website has been online since 2008, and the provider has since gained a great reputation with the players. The online casino is fully licensed in Malta and regularly tested through the independent operator TST (Technical Systems Testing) who ensure that the random number generators are working completely fair and random. All transactions are processed through encrypted connections, and the provider ensures that all your financial and customer data is treated with highest confidentiality, and not given to third parties.
Mr Green has previously won the international gaming awards 2013, and EGR award 2012 as best casino. The website has a very nice and modern feel to it, and regularly surprises their players with new competitions, tournaments and other special promotions.
Yes you can! The website supports iOS and Android devices and offers a huge selection of almost 300 mobile games, among them you can find the popular Netent slot games, and you can try your luck on one of the huge progressive network jackpots. For a detailed review of Mr Green mobile you can click here, or you can visit the website on your mobile device, and try it yourself.
In order to receive the Mr Green Casino welcome bonus, all you need to do is to deposit into your player account. The welcome bonus will be credited automatically. The Mr Green welcome bonus is currently 100% up to £/€/$100 + up to 200 free spins. You don't need to enter a Mr Green bonus or promo code to receive it. However, if you find that you are not getting the bonus, please contact the customer support team, they will be happy to help you.
From time to time Mr Green sends you bonus codes for deposits. These special offers are for you to use with your next deposit. When you make the deposit, you can enter the promo code to get the bonus.
Becoming a VIP at Mr Green is the decision of the VIP customer team. You can send an e-mail to the VIP department and apply for membership. As a Mr Green VIP you get a dedicated account manager, even faster payouts, exclusive invitations for a VIP events, monthly cashback bonuses, and many more. If you are a High Roller, Mr Green is a very good casino to play at.
Mr Green offers a 24-hour support. You can reach the customer services department all day and night on a UK landline phone number, a live chat or e-mail. You can expect to get a professional reply from a helpful representative.