Guts Casino FAQ
The Guts casino welcomes new players with a generous welcome offer of 100% up to £300 and 100 free spins. The bonus is split over your first four deposits. For your first deposit you can get 100% up to £100 + 25 free spins with the Guts promo code GUTSB1. The second deposit is rewarded with 50% up to £50 (code GUTSB2) and 25 free spins, the third deposit is 50% up to £50 plus 25 free spins (bonus code GUTSB3), and the fourth deposit is awarded 200% up to £100 (bonus code GUTSB4). In order to receive the bonus you will need to deposit at least £20. Also remember to enter the Guts promo code when making your deposit. The free spins are available on the next day after you've made your deposit. Winnings from the free spins are credited as real money and are not subject to wagering requirements.
The Guts Casino is a flash casino and it is not necessary to download a software. This means that you can play 850 games on different computers, and also on mobile devices. If it is not already installed on your computer you may have to install the Adobe Flash plug-in in order to play the games.
When claiming a bonus from Guts you will need to enter the bonus codes that correspond to the offer you wish to take. When a bonus code is necessary you will find it in the description of the bonus offer you wish to take advantage of. The promo codes for the welcome bonus offer are mentioned in the paragraph about the welcome bonus for Guts that you can find on the top of this page.
Guts makes an effort to process the withdrawal requests as fast as possible, normally within two hours after you have requested it. However, the first withdrawal might take a little bit longer, as you will need to verify your identity, and your documents will need to be checked. After the verification has been completed, your withdrawal will be processed as soon as possible. The verification process is a standard procedure in online casinos.
After the withdrawal has been processed by the casino it depends on your chosen payment method how long it takes for you to get the money. If you select an e-wallet the money will be credited instantly after it has been processed by the casino. A bank transfer or transfer to a Visa credit card can take up to 3 business days for the banks to process your payment. You can find more information about the deposits and withdrawals at Guts in our detailed review about the operator.
Yes, there is! The VIP program from Guts is called Guts Squad, and you can become a member by invitation. Being a member has a lot of advantages, and you can enjoy special VIP bonuses, faster withdrawals, exclusive gifts and preferred support, among others. A loyalty program for regular players is not offered, which means you can't collect points. However, the many bonuses offered, and the free spins with wagerless winnings make up for this.
There is currently no sign up bonus available at Guts casino. You can try the games only with play money. If you decide to register, you can get a bonus of 10 free spins NDB, up to £300 + 100 free spins over 4 deposits, 1st deposit: 100% up to £300 or €/$500 + 25 free spins. More information about the bonuses are in our Guts casino review.
The operator of the Guts online casino has a licence from the MGA (Malta Gaming Authority) and the UK Gambling Commission, which are two of the best licenses to have, as they put player protection in the foreground of their activities. All transactions are carried out through secure connections, and the random number generators are regularly tested for fairness. You can be certain that this casino is a reputable operator who does not scam you out of your money.
Yes you can! The instant casino is available on many different devices, such as Android, iPhone or iPad. You will find a great selection of 450 different games from different developers, among them Netent, Betsoft, Play'n GO and Microgaming. We recommend to try out the casino games in play money mode first to see if they are working correctly on your device. You can read our complete Guts mobile review here.
The free spins at Guts are credited after your first and third deposits have been made, providing you have taken advantage of the welcome bonus offer and entered the corresponding bonus codes. Once you open the game, you should receive a notification that the free games are available. If there is a problem, and you can't find your free spins, then you should contact the customer support. The best thing about the free spins at Guts is that winnings are wager free!
Customer support is available around the clock, and you can contact the department through a live chat and e-mail, or you can even request a callback from one of the representatives by leaving your phone number. The response time is very short, and help is offered in a friendly and professional manner.