Bgo Casino FAQ
A new customer can get up to 50 free spins without wagering conditions. You get 1 free spin for every £/€1 deposited up to a maximum of 50. The free spins can be played with Aloha Cluster Pays, Starburst, Shangri-La Cluster Pays or Hansel & Gretel. The winnings from the free spins are credited as real cash, and can be withdrawn (min withdrawal rules of £/€20 apply). If you sign up and verify your mobile phone number you can also get 20 free spins for Starburst. Terms and conditions apply.
When playing at bgo, you will need bonus codes to get a bonus. These codes are sent to you in emails, or you can find them directly at the website. You can find the current promotion codes for the welcome bonus of up to 50 free spins without wagering conditionson the website.
The bgo casino is an instant casino, and it is not necessary to download a software. You can play almost 500 games directly in your browser. You may need to install the Flash PlugIn if it isn't already, but that is everything that is needed to play at bgo.
When registering at bgo you can get 20 free spins for Starburst, and no deposit is required. You can get 180 more free spins when you make your first deposit of at least £10. More information about the casino and bonuses can be found in our detailed review of bgo.
The bgo customer support can be contacted every day between 8.30 am and midnight (UK time). You can reach them by email or live chat.
The bgo website has a licence from the Alderney Gaming Commission and is fully certified. The website has a great reputation among players and it is secure, as and all transactions are carried out through SSL connections. The provider also does everything in their power to protect your personal information, and these are not handed out to third parties. The games are regularly tested for fairness by independent laboratories. You can also find the return to player payout information for every game on the website. Overall, the website, and the operator are trustworthy, and it is a safe place to play and have a good time.
When you request a withdrawal at bgo, the withdrawal will be pending for around 3 days. This time is used to check that the withdrawal is in line with the terms and conditions, and the casino will also need to verify your id, before they can process it. The verification is only needed once, when you make the first withdrawal, and it is standard procedure among the casinos.
The minimum withdrawal amount is £20, and a withdrawal doesn't cost fees, unless you select an international bank transfer. Depending on your chosen method, it may take another few days for you to get the money. A bank transfer, or transfer to a credit card usually takes around 3 days to be processed by the banks. If you want a faster transaction you should select an ewallet for payments, for example PayPal. The casino currently accepts Visa, Mastercard, Maestro, and PayPal payments.
When you register a player account a BGO you can get 20 free spins without having to make a deposit. The free spins are for the game Starburst and the winnings from these free spins have to be wagered at least 5 times. You can win a maximum of £100 if you don't make a first deposit.
When playing at bgo, you will automatically take part in the rewards programme. The casino has 5 different levels, all providing better perks, such as VIP email support, special VIP promotions, VIP bingo rooms, and special events. All players also collect loyalty points (1 point for every £1 wagered in bingo, and £10 wagered on slots), and these points will then determine your VIP status. You can also exchange points, but they are calculated differently. You can exchange 100 points for £1 in bonus money that has no wagering requirements. Bingo games reward 1 point for every £1 wagered, and slots 1 point for every £50 wagered.
It is possible to play bgo casino on your mobile device. The website is an instant casino, and over 250 games are available. Our full bgo mobile review can be read here.